Reset Apple Password with no access to email

Headshot · 2017-02-06 21:49:15

Hi. A friend cant remember their Apple ID password and have no access to the email they setup originally to use with Apple ID. What are the options? Could we contact Apple Support tomorrow and they reset the password for us without sending the email to reset password?

06-02-2017 09:49PM

#1

Headshot

Registered Users, Registered Users 2 Posts: 56,089 ✭✭✭✭

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Posts: 54168

Hi.

A friend cant remember their Apple ID password and have no access to the email they setup originally to use with Apple ID.

What are the options?

Could we contact Apple Support tomorrow and they reset the password for us without sending the email to reset password?

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Comments

#2 08-02-2017 05:03PM

biko

Registered Users, Registered Users 2 Posts: 81,060 ✭✭✭✭

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Posts: 75468

Yah, or answer the security questions?
https://discussions.apple.com/thread/5926392?tstart=0

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#3 08-02-2017 07:24PM

Headshot

Registered Users, Registered Users 2 Posts: 56,089 ✭✭✭✭

Join Date: May 2004

Posts: 54168

biko wrote: »

Yah, or answer the security questions?
https://discussions.apple.com/thread/5926392?tstart=0

They didnt know the security questions either lol

All sorted now with Apple.

Thanks anyway

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