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Intermittent connection

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  • 09-02-2017 7:41pm
    #1
    JesusRef
    Registered Users Posts: 419 ✭✭


    Hi,

    My broadband isnt working very well the last few weeks and the connection works very slowly or is has been dropping connection completely (to such an extent so that Whatsapp messages cant be sent or recieved)
    Can someone check whats going on here please?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    JesusRef wrote: »
    Hi,

    My broadband isnt working very well the last few weeks and the connection works very slowly or is has been dropping connection completely (to such an extent so that Whatsapp messages cant be sent or recieved)
    Can someone check whats going on here please?
    Hi  JesusRef,


    Thanks for getting in touch. I'm sorry to hear this. I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or freephone 1901 option 2. 

    Thanks,
    Pamela 


  • Options
    #3
    JesusRef
    Registered Users Posts: 419 ✭✭JesusRef


    Eir: Pamela wrote: »
    Hi  JesusRef,


    Thanks for getting in touch. I'm sorry to hear this. I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or freephone 1901 option 2. 

    Thanks,
    Pamela 

    This is how eir fibre is working out for me - €62 a month in an 18 month contract - I can't even watch Netflix - it's laughable, it's the worst Internet package I have ever been on


  • Options
    #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    JesusRef wrote: »
    Eir: Pamela wrote: »
    Hi  JesusRef,


    Thanks for getting in touch. I'm sorry to hear this. I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or freephone 1901 option 2. 

    Thanks,
    Pamela 

    This is how eir fibre is working out for me - €62 a month in an 18 month contract - I can't even watch Netflix - it's laughable, it's the worst Internet package I have ever been on
    Hi there JesusRef

    So sorry to hear about this.  You're more than welcome to contact our Tech Team for instant support on 1890260260 or view our broadband support page here 

    Hope this helps

    -Kyle


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