NextBase Duo Issue with Charging/Turning-On

racersedge

Hello Motor Boardsie,

First, I hope that I have posted in the right place (the Dash Cam Chat thread didn't quite seem like the right place for a troubleshoot question) and that someone might have a solution for me. I had a quick search of the forums and didn't find anything specific to my issue, hence the new thread. If this has a solution elsewhere that has been answered, please point me in that direction!

Anyway, to my troubles...

Late last September I went and purchased a Next Base Duo camera for the car on the recommendation of a work colleague who also had one. When it works, can't fault it and does everything I expect of it. I saved a few quid buying it via Amazon, rather than a bricks and motor store like Halfords (which I am now regretting, because at least I could have gone to them with this issue.)

As I said, when it works, it is perfectly fine. But I am finding an issue where the batter just seems to randomly drain. I could come in some evening and it's fine, charged fully and the next time I get into the car, it won't start at all. I just get the blue charging light. I could tolerate a battery issue if the camera would at least turn on. However it seems to want to reach a certain battery level before it will even consider turning on. I have in my experience found this to take several hours of driving - a bit pointless when the whole point of the camera is to cover me whilst driving, I'm sure you can agree.

I can't think of any reason as to why it should be draining. When this issue started happening, I started to try to narrow out possibilities. First, I ensured it turned off every time before I left the car. When that didn't work, I made sure to manually shut it down myself instead of the automatic shut-down. Thinking that maybe for some reason it was coming back to life overnight, I started to plug it out each night as well.

None of these offered a permanent solution to the issue. When it is in this charge mode, I just get a blue light. The connection to the cigarette lighter is live as well, because the green light is on that. The only thing I haven't tried yet is to have the camera hardwired in (wondering could it be for some reason there just isn't enough juice getting to it - yet that doesn't explain why it can go from a high battery level to dead to me).

I have recently tried contacting Next Base regarding it and awaiting a reply. Based off what I've read here on Boards, a response might be hit and miss - another reason to turn to you guys.

So I'm wondering if anyone else has hit this issue or has a solution. It's a shame of an issue because the camera does the job nicely but obviously if I'm having to drive several hours with no camera protection from it to get it charged to work, it's rather missing the point of why I have it.

I appreciate any feedback and thoughts (or where such a thread/issue should be posted if I've stuck it in the wrong spot!)

Regards,

RacersEdge

colm_mcm

What car is it?

racersedge

colm_mcm wrote: »

What car is it?

2008 Kia Ceed - diesel if that helps to add clarification, thanks