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HKC - vodafone change to VOIP

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  • 14-02-2017 10:11am
    #1
    BobMc
    Registered Users Posts: 1,143 ✭✭✭


    Hey gang, before I contact my supplier/installer, vodafone yesterday did the switch over on my line to VOIP, I've some kind of text dialler installed, the one where HKC get a small fee for sending texts to mobiles.

    now with the change over, what are my best options to replace it

    or is there anyway to get it back working

    thanks in advance for any advice that can be offered


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    #2
    spongerobinson
    Registered Users Posts: 569 ✭✭✭spongerobinson


    Did Vodafone not inform you if you had any sort of monitored alarm that you'd need to stay with the regular phone line? We contacted them a number of months ago and they cancelled the VOIP switch for us. Worth ringing Vodafone and seeing can they switch you back.


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    #3
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    If you have the Securewatch series, as in the keypad which speaks with a male voice, get back onto Vodafone to reinstate your analogue line.

    If you have the Securewave, the keypad with the female voice, then with the latest software, IP monitoring can be set up on this. But you will have to organise this with your installer, then who pays for his call? Vodafone or you?


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    #4
    BobMc
    Registered Users Posts: 1,143 ✭✭✭BobMc


    They did write to us good few months back, took no heed at the time, was back in Aug/Sep. switch over happened on monday, its the Older securewatch I have.

    Since gotten quote to upgrade which while not cheap, might be worth considering going forward, will have to save for a while as we've few things on etc.

    Download speed seems faster for some reason too on speedtest.


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