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Business online on Mac

  • 17-02-2017 10:24am
    #1
    Nuttzz
    Registered Users, Registered Users 2 Posts: 3,778 ✭✭✭


    Business online can no longer support Chrome and now it firefox will no longer be supported. 

    Orcale/Java themselves are removing the plugin from future developments, how long are BOI going to stick with outdated technology?


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Morning Nuttzz,

    Thank you for getting in touch with us here on Boards.ie.

    I just wanted to let you know that we are looking into this and will come back to you here as soon as possible.

    Thanks,
    Elaine


  • #3
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon Nuttzz,

    We have contacted our Business Online team who have confirmed the following:

    'We are recommending that customers, who use Mozilla Firefox to access the Business On Line system, download the Mozilla Firefox Extended Support Release (Firefox ESR) as a short tem solution to Mozilla removing Java functionality within Firefox with their upcoming update.

    In 2017, we'll be launching Bank of Ireland KeyCode, an improved way to access Business On Line. Bank of Ireland Key Code is a secure mobile authentication app that, used in conjunction with Business On Line, allows you to unlock all the codes required for your online banking in one secure place. Bank of Ireland Key Code will replace your existing logon passwords and the Digital Certificate security feature, and will be required in order to access Business On Line and authorise payments.

    Replacing current security features ensures compatibility for Business On Line with all major internet browser.'

    I hope this helps and if you need anything else, please don't hesitate to contact us again.

    Elaine


  • #4
    Nuttzz
    Registered Users, Registered Users 2 Posts: 3,778 ✭✭✭Nuttzz


    When in 2017 will this be launched?  It took about 6 years for BOL to be relaunched despite many promises so the track record on release dates is a bit suspect...


  • #5
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Nuttzz wrote: »
    When in 2017 will this be launched?  It took about 6 years for BOL to be relaunched despite many promises so the track record on release dates is a bit suspect...
    Hi Nutzz, 

    Thanks for your post. 

    We don't have a time frame for the launch of this, but we'll keep you posted here on Boards and our website with any updates. 

    Thanks,
    Sarah


  • #6
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,678 Mod ✭✭✭✭pinkypinky


    Really disappointed by the message this morning on BOL that from now on I'm expected to use Internet Explorer to access it. It is ridiculous that the business banking doesn't work in Chrome and soon Firefox too.  IE is far less secure a browser. Your developers shouldn't be designing anything that doesn't work with ALL MAJOR browsers. 

    Genealogy Forum Mod



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  • #7
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    pinkypinky wrote: »
    Really disappointed by the message this morning on BOL that from now on I'm expected to use Internet Explorer to access it. It is ridiculous that the business banking doesn't work in Chrome and soon Firefox too.  IE is far less secure a browser. Your developers shouldn't be designing anything that doesn't work with ALL MAJOR browsers. 
    Good Afternoon pinkypinky,

    I am sorry to hear you feel this way. We appreciate all feedback and will ensure to forward your comments on this to our Business Online team.

    Thanks,
    Elaine


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