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Account Cancelled

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  • 19-02-2017 9:52pm
    #1
    Meowmop
    Registered Users Posts: 4 ✭


    Hi,
    Still receiving bill information e-mails-even though I cancelled last year. I have sent 2 e-mails requesting to be taken off the auto-mailing list - no response. Please advise.
    Thanks,
    Éimear


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  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Meowmop wrote: »
    Hi,
    Still receiving bill information e-mails-even though I cancelled last year. I have sent 2 e-mails requesting to be taken off the auto-mailing list - no response. Please advise.
    Thanks,
    Éimear
    Hi Meowmop,


    Thanks for getting in touch.

    Can you PM me your full name and the account number and I'll have your e-mail address removed from your account.

    Thanks,
    Pamela 


  • Options
    #3
    Meowmop
    Registered Users Posts: 4 ✭Meowmop


    Hi,
    Can someone please call me, I can PM you my mobile.
    I need for you to stop sending me e-mails. I'm no longer a customer.
    Please advise.
    Éimear


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Meowmop wrote: »
    Hi,
    Can someone please call me, I can PM you my mobile.
    I need for you to stop sending me e-mails. I'm no longer a customer.
    Please advise.
    Éimear
    Hi Meowmop,

    I'm very sorry to hear about the issues you've been having and I apologize for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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