SecureWatch HKC - Change Alarm Code Key

sticker

Hi All,

I have a SecureWatch HKC alarm on my home for about 10 years now.

I want to change the code - Any ideas how I do this?

Image of unit below...

altor

sticker wrote: »

Hi All,

I have a SecureWatch HKC alarm on my home for about 10 years now.

I want to change the code - Any ideas how I do this?

Image of unit below...

If you enter your user code and it brings up your manager menu you can change it from there.

If not, you will need engineer access to change the code.

sticker

altor wrote: »

If you enter your user code and it brings up your manager menu you can change it from there.

If not, you will need engineer access to change the code.

When I enter the code, the main alarm sets...

How do I gain engineer access?

altor

sticker wrote: »

When I enter the code, the main alarm sets...

How do I gain engineer access?

Unfortunately you need an engineer code to change the code so.
We are not allowed help re user or engineer codes on here.

Your options are to try a default and reset the system or contact the installer or any local installer in your area to do the reset.

Id advise getting the engineer code off them if they do the reset for you.

sticker

altor wrote: »

Unfortunately you need an engineer code to change the code so.
We are not allowed help re user or engineer codes on here.

Your options are to try a default and reset the system or contact the installer or any local installer in your area to do the reset.

Id advise getting the engineer code off them if they do the reset for you.

Thanks. Can you advise anyone in the Dublin 15 area?

KoolKid

There are some installers here listed in the sticky. You could also search the psa register of licenced installers.
Beware of some installers with the line it's engineer locked or it has to be sent off to HKC to be reset. It's a straightforward job, we do them every week.

altor

sticker wrote: »

Thanks. Can you advise anyone in the Dublin 15 area?

He is a link for the PSA website of installers.
Straight forward enough to set up a Securewatch system.

sticker

altor wrote: »

He is a link for the PSA website of installers.
Straight forward enough to set up a Securewatch system.

Thanks Altor

Nicola Nugent

How do I set alarm but we can still be in house at night without it going off

Nicola Nugent

Can you set that alarm to be on while your sleeping upstairs with out it going off. When we put code in it says leave now

altor

Nicola Nugent wrote: »

Can you set that alarm to be on while your sleeping upstairs with out it going off. When we put code in it says leave now

0 hash 7 or 0 hash 8 are the part sets on that system.

Nicola Nugent

altor wrote: »

0 hash 7 or 0 hash 8 are the part sets on that system.

Thank you so much we just moved in and this alarm had nothing on door to tell us. Can you change codes on them ones. When I put code in it just says system arming

KoolKid

Nicola Nugent wrote: »

. Can you change codes on them ones. When I put code in it just says system arming

Unfortunately your code has not been set up with the correct permissions. You would need engineer access to change this.

altor

Nicola Nugent wrote: »

Thank you so much we just moved in and this alarm had nothing on door to tell us. Can you change codes on them ones. When I put code in it just says system arming

The user menu was not set up so changing the code is not available.
You can download the user manual for the HKC system here

gmcc2218

Hi Altor/Koolkid,

Are you saying that there is no possible way of changing the password for this type of alarm without engineer access?

Thanks

KoolKid

gmcc2218 wrote: »

Hi Altor/Koolkid,

Are you saying that there is no possible way of changing the password for this type of alarm without engineer access?

Thanks

If you enter your code and the system just arms then you will need engineer access,yes.

altor

gmcc2218 wrote: »

Hi Altor/Koolkid,

Are you saying that there is no possible way of changing the password for this type of alarm without engineer access?

Thanks

Not without engineer access.

You could also try a default and if not engineer locked set the system back up yourself.