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How long for refund to be credited?

Melisandre121 · 2017-02-21 10:14:30

I got a refund in a shop yesterday afternoon but it still hasn't been credited to my account. I assumed it would've been in by this morning but maybe I'm wrong? How long does it usually take?

21-02-2017 11:14am

#1

Melisandre121

Registered Users Posts: 1,117 ✭✭✭

Join Date: July 2014

Posts: 875

I got a refund in a shop yesterday afternoon but it still hasn't been credited to my account. I assumed it would've been in by this morning but maybe I'm wrong? How long does it usually take?

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#2 21-02-2017 11:28am

Bank of Ireland: Sarah

Closed Accounts Posts: 1,640 ✭✭✭

Join Date: January 2014

Posts: 1596

Melisandre121 wrote: »

I got a refund in a shop yesterday afternoon but it still hasn't been credited to my account. I assumed it would've been in by this morning but maybe I'm wrong? How long does it usually take?

Hi Melisandre121,

Thanks for contacting us on Boards.

The refund can depend on the retailer's own Bank processing the transaction. Usually we find it can take up to five working days. If you don't receive it in this time frame, we'd suggest contacting them again to check with them directly.

Thanks,
Sarah

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