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Misrepresentation by eir sales staff

poolie · 2017-02-24 15:20:02

Beware of inaccurate information given by eir sales people making cold calls. I was assured that I would not be charged a termination fee by Vodafone if I switched to eir. I contacted Vodafone to confirm that this was correct. They said that I would be liable for a charge of 357 euros if I terminated the contract now. If…

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24-02-2017 4:20pm

#1

poolie

Registered Users Posts: 5 ✭

Join Date: February 2017

Posts: 4

Beware of inaccurate information given by eir sales people making cold calls.
I was assured that I would not be charged a termination fee by Vodafone if I switched to eir.
I contacted Vodafone to confirm that this was correct. They said that I would be liable for a charge of 357 euros if I terminated the contract now. If it sounds too good to be true, it probably is.

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#2 24-02-2017 4:20pm
billybonkers

Registered Users Posts: 2,293 ✭✭✭

Join Date: May 2016

Posts: 2222

This should probably go in the Eircom thread or the Talk To Eir thread

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#3 24-02-2017 4:24pm
poolie

Registered Users Posts: 5 ✭

Join Date: February 2017

Posts: 4

OK, thanks.

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#4 24-02-2017 5:50pm
Boards.ie: Niamh

Boards.ie Employee Posts: 12,597 ✭✭✭✭✭

Boards.ie Community Manager

Join Date: December 2010

Posts: 10871

I see you've posted in the eir forum so I'll close this one up

How can I? User's guide to some features on the new site

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This discussion has been closed.