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  • 02-03-2017 8:29pm
    #1
    georgefalls
    Registered Users, Registered Users 2 Posts: 791 ✭✭✭


    @1915 this evening, Cork number. They rang my mobile and as I didn't recognise it, I didn't answer.

    No sooner had it stopped, than they rang my landline. Guy on the other end said he was doing some survey or other on behalf of BOI. I stopped him at this point, and asked where he'd gotten BOTH my numbers from. He told me they were supplied by BOI. I politely told him I wasn't interested, and asked him to remove my number from any list BOI had supplied.

    Is this a scammer call..? If its legit, I don't ever remember allowing BOI to give out my numbers without prior approvement by myself.


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon georgefalls,

    Thank you for getting in touch with us here on Boards.ie.

    We can confirm that the call your received is genuine. This is a regular online satisfaction survey for our customers. Only those who have previously given marketing consent are contacted. This consent is generally given upon account opening.

    Participation in market research is completely voluntary, anonymous and under data protection. Should you wish, we can ensure that your details are removed from our contact list. Just send us a Private message here with your name, branch name and contact number and we'll forward this to our team to ensure you do not receive calls like this in the future.

    We appreciate your feedback here today and have passed this to the relevant team.

    Thanks,
    Elaine


  • #3
    georgefalls
    Registered Users, Registered Users 2 Posts: 791 ✭✭✭georgefalls


    Bank of Ireland: Elaine wrote: »
    Good Afternoon georgefalls,

    Thank you for getting in touch with us here on Boards.ie.

    We can confirm that the call your received is genuine. This is a regular online satisfaction survey for our customers. Only those who have previously given marketing consent are contacted. This consent is generally given upon account opening.

    Participation in market research is completely voluntary, anonymous and under data protection. Should you wish, we can ensure that your details are removed from our contact list. Just send us a Private message here with your name, branch name and contact number and we'll forward this to our team to ensure you do not receive calls like this in the future.

    We appreciate your feedback here today and have passed this to the relevant team.

    Thanks,
    Elaine
    Just tried to PM, but it appears you can't accept PM's... Typical....!!!!!!!!!!!!!!!!!!


  • #4
    Taltos
    Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    OP I had a quick look at your PM issue.
    By selecting the rep above http://www.boards.ie/vbulletin/member.php?u=671677

    In the About Me window there is a link that reads
    Please click here when requested to send a Private Message


  • #5
    Taltos
    Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    OP I had a quick look at your PM issue.
    By selecting the rep above http://www.boards.ie/vbulletin/member.php?u=671677

    In the About Me window there is a link that reads
    Please click here when requested to send a Private Message


  • #6
    georgefalls
    Registered Users, Registered Users 2 Posts: 791 ✭✭✭georgefalls


    OK, done it now. Thanks


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  • #7
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    georgefalls wrote: »
    OK, done it now. Thanks

    Thanks for that, we’ll pass on your request to have your details removed from our contact list.


    Tara C


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