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Please explain why it is so difficut to access Eirsport

robbok · 2017-03-04 18:57:16

Whys does your security procedure not recognize a laptop that had previously logged in to Eirsport but instead thinks it is a new PC and not allow it because o that insane " one slot change per month" rule. What is the thinking behind the "slots" anyway ??? Mos user unfriendly system I have ever come across.

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04-03-2017 7:57pm

#1

robbok

Registered Users Posts: 69 ✭✭

Join Date: May 2009

Posts: 62

Whys does your security procedure not recognize a laptop that had previously logged in to Eirsport but instead thinks it is a new PC and not allow it because o that insane " one slot change per month" rule. What is the thinking behind the "slots" anyway ??? Mos user unfriendly system I have ever come across.

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#2 06-03-2017 4:18pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

robbok wrote: »

Whys does your security procedure not recognize a laptop that had previously logged in to Eirsport but instead thinks it is a new PC and not allow it because o that insane " one slot change per month" rule. What is the thinking behind the "slots" anyway ??? Mos user unfriendly system I have ever come across.

Hi robbok,

I'm really sorry to hear you are experiencing issues logging into eir Sport and will relay your feedback to the eir Sport team. I would recommend contacting the technical team & they will be able to assist you with this. You can contact them on 1890260260 or freephone 1901 option 2.

Thanks,
Pamela

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