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AGILITY 3 ALARM NEW USER

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  • 08-03-2017 7:49pm
    #1
    grahamb1
    Registered Users Posts: 19 ✭


    hi just a quick question about adding a new user to the agility 3 from the web portal when i try add another user i get (Control panel rejected the account management operation.)am i doing something wrong thanks.


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Are you trying to add a new user/code to the panel or add a new web user?


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    #3
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    Opps


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    #4
    grahamb1
    Registered Users Posts: 19 ✭grahamb1


    I'm trying to add a new user to the panel


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    #5
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Will it allow you add it from the keypad.


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    #6
    grahamb1
    Registered Users Posts: 19 ✭grahamb1


    No when I followed the instructions on the key pad it says rejected, thanks for your help.


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    #7
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Sounds like your code does not have user permissions.
    Have you any other user codes or engineer codes?
    User code should be grand master.


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    #8
    grahamb1
    Registered Users Posts: 19 ✭grahamb1


    I am the only user and the grandmaster, but it just won't let me add another user, I have the user manual and following the instructions in that and on the panel it just says rejected.


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    #9
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Have you tried changing the code you are trying to add?


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    #10
    grahamb1
    Registered Users Posts: 19 ✭grahamb1


    Thanks very much koolkid by changing the pin it accepted the new user.


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