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Account opening for Brazilian (Bank Patrick Street, Cork)

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  • 09-03-2017 9:59pm
    #1
    Leyla Jesus
    Banned (with Prison Access) Posts: 2 ✭


    Dears, good morning

    My name is Leyla Caroline de Jesus, today 09/03/2017 it has been 1 month and 2 weeks that I requested the opening of my account in (Bank Patrick Street, Cork) , until today I received no return. I'm feeling completely uncomfortable with this situation. It seems that because I am Brazilian, they are not giving me importance. Please, please resolve my situation with the opening of the account. Please kindly help me.

    My phone number is +353899692244

    Thanks.


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  • Options
    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Leyla Jesus wrote: »
    Dears, good morning

    My name is Leyla Caroline de Jesus, today 09/03/2017 it has been 1 month and 2 weeks that I requested the opening of my account in (Bank Patrick Street, Cork) , until today I received no return. I'm feeling completely uncomfortable with this situation. It seems that because I am Brazilian, they are not giving me importance. Please, please resolve my situation with the opening of the account. Please kindly help me.

    My phone number is +353899692244

    Thanks.
    Hi Leyla Jesus

    Thanks for getting in touch with us here on Boards.

    We're very sorry to hear the new account application is taking longer than expected. 

    May we ask if the application was made online or in the Branch please? 

    For security reasons, you may wish to edit out your personal details on your post, like your full name and phone number. 

    Hope to hear from you soon.

    Many Thanks
    Alison


  • Options
    #3
    Leyla Jesus
    Banned (with Prison Access) Posts: 2 ✭Leyla Jesus


    Hello,

    Thank you for the feedback.
    It was not online. I went to the bank in person.
    thanks

    My name is Leyla Caroline de Jesus


  • Options
    #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Thank you Leyla Jesus

    May I ask if you received and email with a link to upload documents? Also, since the date you visited the branch, can I ask if you've received any contact?

    Thanks, Elaine


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