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Charged for excessive Broadband usage

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  • 16-03-2017 11:39am
    #1
    [Deleted User]
    Posts: 0 ✭


    I have just been charged €20.83 for excessive broadband usage despite being under the 1tb Cap.

    Could you please explain?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deleted User wrote: »
    I have just been charged €20.83 for excessive broadband usage despite being under the 1tb Cap.

    Could you please explain?
    Hi irishfreeview,

    Thanks for getting in touch with us today. Could you please PM me your full name and account number please so I can have a further look into this for you.

    Thanks, 
    Pamela


  • Options
    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Eir: Pamela wrote: »
    Deleted User wrote: »
    I have just been charged €20.83 for excessive broadband usage despite being under the 1tb Cap.

    Could you please explain?
    Hi irishfreeview,

    Thanks for getting in touch with us today. Could you please PM me your full name and account number please so I can have a further look into this for you.

    Thanks, 
    Pamela
    PM sent


  • Options
    #4
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi irishfreeview,

    Thank you for your reply. I will make sure Pamela responds to your PM today.

    Thanks,
    Leanne.


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