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Eir support android app drm error.

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  • 25-03-2017 8:54pm
    #1
    cwboy
    Registered Users Posts: 311 ✭✭


    Hi,

    When i try to use the android app i am getting an error "failed to register drm licence".
    I rang tech support early last week and they took my details and said it was a known problem. They said to watch for an update on the site website. Meanwhile i cant watch a service i am paying for. Surely you have a resolution for this. I know others have had this problem months ago.


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  • Options
    #2
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi cwboy, 

    Thanks for getting in touch with us. Can you please PM me your account number, full name, email address and what make the device is that you are using so I can query this with our technical support team.

    I do apologise for the inconvenience. 

    Thanks,
    Leanne. 


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