Need a new PC - AMD Ryzen - Help Appreciated

Spear

https://www.boards.ie/discussion/comment/120547654#Comment_120547654

Yeah, that's too long, time to clear the CMOS.

ZingK

Clear CMOS did not work, touched 2 pins with screwdriver. PC still going on and off? Any idea? The clear CMOS instruction is a bit vague, touch off 2 pins with a screw driver while machine is off. That is it?

wotzgoingon

https://www.boards.ie/discussion/comment/120547684#Comment_120547684

Yes. Plugged in with it off. So in the state it is in just before you press the power button to turn on PC.

wotzgoingon

So you are shorting the two pins not touching one at a time and hold it for a few seconds.

ZingK

https://www.boards.ie/discussion/comment/120547707#Comment_120547707

Yes with no power but plug in, tried with it off too. 2 pins. You highlighted with a screw driver. Holding for 20 seconds.

PC still turning on and off.

What are my options now?

Thanks.

wotzgoingon

Take out the battery for a few mins then plug it back in. Annoying I know but the short should have fixed it. Just to add do this when computer in off and unplugged.

ZingK

https://www.boards.ie/discussion/comment/120547740#Comment_120547740

You mean my power cord? I do not think my PC has a battery?

Bit annoying alright but I still appreciate the help I got from everyone. You guys took time out to help me for abso nothing so all good. I’m learning too.

I was thinking if this does not work, could I put my old ram back in which is max 2100 MHz or something, that could be an option? Then go to bios, switch back to disable extra RAM, switch RAM back.

Would that be an option?

wotzgoingon

Every PC has a small CMOS battery.

wotzgoingon

I could be wrong but it looks to be under your GPU.

wotzgoingon

That is the battery I went back and looked at your other pictures.

ZingK

That’s it alright. Now to figure out how to take it out. This is fun right?

ZingK

Yes have it out, took GPU out first. Wait a few mins and put it back?

Could this need to be replaced?

Spear

It might be more convenient to pull out three of the four sticks of RAM. From a bit of reading the Ryzen 1700 seems to have often struggled to make the full 3200MHz with a large number of DIMMs like this.

wotzgoingon

https://www.boards.ie/discussion/comment/120547788#Comment_120547788

No it does not need to be replaced. Well technically it will eventually when the battery dies.

Yes just wait a few mins and then re-install the battery.

ZingK

Ok so took battery out and waited a few mins. Put everything back and same issue.

ZingK

If I take out RAM sticks, should I replace them with old RAM? Should I take them all out?

Any idea how to approach it?

Ideally I can get into BIOS and switch RAM back to <3000 MHz, put back new RAM and everything works again.

Spear

Take out three and see if it can get the remaining one to 3200MHz.

ZingK

I’ve tried it all at this stage. Different RAM, less RAM, took CMS battery out. Clear CMOS.

None of it works, PC keeps turning on and off.

Unless you have any more advice or things I could try. it might have to be brought somewhere to be fixed?

wotzgoingon

https://www.boards.ie/discussion/comment/120548012#Comment_120548012

I'd take out the new RAM and install one stick of the old and then leave PC off for a while. And clear the CMOS one last time.

Tbh it should have worked after clearing CMOS by shorting the two pins. And if there was something strange going on then when you removed the CMOS battery it would have wiped all memory of the PC when trying to train at 3200MHz.

Spear

This should be solvable without spending money needlessly.

Clearing the CMOS should have worked though. How long do the restart cycles take? Does it restart after 4 seconds exactly?

ZingK

First one is usually very fast and then 2nd start takes longer and they seem to all take similar times to 2nd start.

I have no idea if the restarting is bad for PC and making it worse.

The other thing I thought about was how I changed me boot drive to new SSD M.2. If BIOS reset worked it would look for C: hdd. Not sure if that is fine. Prob is.

Hsving a quick bite to eat and then will try anything you advise or I find online.

Thanks for help, much appreciated.

Spear

If the CMOS is reset, then you'll need to reset the boot order. Either way you'd get video output first as the machine goes through POST.

Could you please try the CMOD reset again, but leave the power cable unplugged from it when doing so.

ZingK

I have left PC off for a while, I have 1 16GB RAM NEW only left in slot. I have tried CMOS reset with cables out.

The same thing keeps happening, 10-12 seconds it turns off the first time and then 18-20 seconds every single time afterwards. All timings the same every time.

It feels like a power thing. When I set RAM to 3200MHz in BIOS it needs too much power and not getting it. That is a wild clueless guess from me.

Im not really sure where to go from here.

Thanks.

Spear

The change in power would be minimal, single digit levels of watts.

Where are you based?

ZingK

Dublin 8

Spear

Do you need this machine for work tomorrow or anything urgent?

ZingK

https://www.boards.ie/discussion/comment/120548437#Comment_120548437

Well I need it everyday to work on. But I work for myself so it’s not the absolute end of the world. Not ideal though.

I will keep trying to fix it myself by searching internet. Otherwise I will bring it somewhere tomorrow. And I’ll also consider buying a new machine. Keep this as a 2nd machine obv.

Spear

If you want I can take a look at it in person. It's probably a bit late tonight for it, but that would make it tomorrow evening.

ZingK

Not late for me tonight. I’m a night bird. I’d pay you to fix it or even look at it. I’ll pay for your taxis. Send me a pm.

Spear

It's sorted, he's up and running now. I got the BIOS to reset and all 64GB is working, albeit not at 3200MHz, but 2666MHz instead.

wotzgoingon

https://www.boards.ie/discussion/comment/120548859#Comment_120548859

What was the problem?

Spear

https://www.boards.ie/discussion/comment/120548862#Comment_120548862

To get the BIOS to reset, I had to take the power cable out, short the pins, then hit the power button to cause it to discharge. After that it would POST, so XMP was left disabled. There was a small hitch where it started to hang on boot, but that seems to have been just a DIMM not seated correctly, and that was found and fixed.

wotzgoingon

https://www.boards.ie/discussion/comment/120548866#Comment_120548866

That was on my mind to tell him to do earlier re. press the power button without power to discharge the capacitors but for some reason I never said it.

Well at least you got it working for him.

ZingK

https://www.boards.ie/discussion/comment/120548859#Comment_120548859

Absolute legend and gentleman, can not thank you enough, honestly.

Thanks to everyone for advice and help, really happy with my upgraded PC and learned some cool stuff along the way, very much appreciated.