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Eir Business 20€ or 30€, 30 day contract or 12 months?

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  • 28-03-2017 9:57pm
    #1
    JoeFromTipp
    Registered Users Posts: 3 ✭


    Hi,

    I ordered the 20€ 30 day contract SIM only on your website but when the email arrived it stated I was signed up for 30€ a month on a 12 month contract. Eventually after ringing many different number I spoke to a representative who told me the e-mail was a mistake. I asked him to confirm this via e-mail but I´ll still waiting. It clearly states on your website that the SIM only is on a 30 day rolling contract. Could you please confirm this. Also it doesn´t state anywhere how long the 20€ promotion will last for. Could you clarify this? 

    Thanks


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  • Options
    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    JoeFromTipp wrote: »
    Hi,

    I ordered the 20€ 30 day contract SIM only on your website but when the email arrived it stated I was signed up for 30€ a month on a 12 month contract. Eventually after ringing many different number I spoke to a representative who told me the e-mail was a mistake. I asked him to confirm this via e-mail but I´ll still waiting. It clearly states on your website that the SIM only is on a 30 day rolling contract. Could you please confirm this. Also it doesn´t state anywhere how long the 20€ promotion will last for. Could you clarify this? 

    Thanks
    Hi JoeFromTipp,


    Thanks for getting in touch.


    After placing an order you usually receive a welcome email from ourselves and this email excludes any promotional offers.

    Can you PM me your account number and full name and I would be more than happy to look into this for you?

    Thanks,
    Anna.


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