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Within days of starting 30days cancellation notice, my line goes down.

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  • 30-03-2017 10:17pm
    #1
    mcbert
    Registered Users Posts: 460 ✭✭


    What a coincidence!!

    I've not had any problems at all for the few years I'm with Eir/Eircom, and then mysteriously within days of giving my 30 days notice of cancellation, my internet suddenly goes down (Green DSL light, Red Internet light - even after reboot)

    I was expecting it to continue to work up until the end - which is still a few weeks away.

    What are the chances it is unrelated to my cancellation? Slim I'd say.

    And I was even a happy enough Eir customer - my reasons for leaving had little to do with Eir. But I am angry now!


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    #2
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi mcbert,

    Thanks for getting in touch with us today. I am really sorry to hear about your experience you are having with your broadband.

    If you could please PM me your account number and full name and I can have a look into this for you.

    Thanks, 
    Leanne.


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