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Expired Visa Debit Card

  • 01-04-2017 12:55pm
    #1
    smiley girl
    Registered Users, Registered Users 2 Posts: 442 ✭✭


    Hi, 
    My visa debit card expired yesterday and I still haven't received a new one. I haven't changed addresses or any other details. I receive other post from Bank of Ireland. I assumed it would be an automatic process but now I wonder should I have ordered a new one. 
    Can you please advise me?
    Thanks


Comments

  • #2
    ixoy
    Moderators, Entertainment Moderators Posts: 17,994 Mod ✭✭✭✭ixoy


    Same here. Now I can't access any cash. Can you provide an update?


  • #3
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    smiley girl wrote: »
    Hi, 
    My visa debit card expired yesterday and I still haven't received a new one. I haven't changed addresses or any other details. I receive other post from Bank of Ireland. I assumed it would be an automatic process but now I wonder should I have ordered a new one. 
    Can you please advise me?
    Thanks
    Good Morning smiley girl, 

    Thank you for getting in touch with us here. 

    Your Visa Debit card is valid until the last day of the expiry month. A renewal card will automatically issue to the address on your account in the 2nd week of the expiry month. If your expiry date was 03/17 then we would suggest that you call Bank of Ireland on 0818 365 365 to clarify the reason for non receipt of this. 

    I hope this helps and if you need anything else, please don't hesitate to contact us again. 

    Elaine 


  • #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    ixoy wrote: »
    Same here. Now I can't access any cash. Can you provide an update?
    Good Afternoon ixoy,

    Thank you for getting in touch with us here.

    As mentioned in our reply to the OP, your card is valid until the last date of the expiry month. If your card has a date of 04/17 then your new card will issue in 2 weeks to ensure it's with you by the end of April. If your card has expired already, the please contact our customer service team on 0818 365 365.

    Thanks,
    Elaine


  • #5
    smiley girl
    Registered Users, Registered Users 2 Posts: 442 ✭✭smiley girl


    Bank of Ireland: Elaine wrote: »
    smiley girl wrote: »
    Hi, 
    My visa debit card expired yesterday and I still haven't received a new one. I haven't changed addresses or any other details. I receive other post from Bank of Ireland. I assumed it would be an automatic process but now I wonder should I have ordered a new one. 
    Can you please advise me?
    Thanks
    Good Morning smiley girl, 

    Thank you for getting in touch with us here. 

    Your Visa Debit card is valid until the last day of the expiry month. A renewal card will automatically issue to the address on your account in the 2nd week of the expiry month. If your expiry date was 03/17 then we would suggest that you call Bank of Ireland on 0818 365 365 to clarify the reason for non receipt of this. 

    I hope this helps and if you need anything else, please don't hesitate to contact us again. 

    Elaine 
    Hi Elaine,
    Thank you for your reply. I was getting worried :) I will wait for my new card with patience now.

    Thanks


  • #6
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    smiley girl wrote: »
    Bank of Ireland: Elaine wrote: »
    smiley girl wrote: »
    Hi, 
    My visa debit card expired yesterday and I still haven't received a new one. I haven't changed addresses or any other details. I receive other post from Bank of Ireland. I assumed it would be an automatic process but now I wonder should I have ordered a new one. 
    Can you please advise me?
    Thanks
    Good Morning smiley girl, 

    Thank you for getting in touch with us here. 

    Your Visa Debit card is valid until the last day of the expiry month. A renewal card will automatically issue to the address on your account in the 2nd week of the expiry month. If your expiry date was 03/17 then we would suggest that you call Bank of Ireland on 0818 365 365 to clarify the reason for non receipt of this. 

    I hope this helps and if you need anything else, please don't hesitate to contact us again. 

    Elaine 
    Hi Elaine,
    Thank you for your reply. I was getting worried :) I will wait for my new card with patience now.

    Thanks
    You're very welcome and delighted I could help today. :-)

    Elaine 


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