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Xbox One no power

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  • 08-04-2017 7:38am
    #1
    Testament1
    Registered Users Posts: 1,580 ✭✭✭


    So went to fire up the Xbox One after a couple of months without use. Plugged it in and.....nothing....not a peep out of it. No light on front of console or power brick. Went through the recommended troubleshooting steps but no joy. I have the orange light on the brick momentarily but it disappears again. I'm assuming the brick is shagged?! If so where would be my best bet of picking up one at a reasonable price.


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    #2
    CatInABox
    Moderators, Computer Games Moderators, Recreation & Hobbies Moderators Posts: 10,358 Mod ✭✭✭✭CatInABox


    Testament1 wrote: »
    So went to fire up the Xbox One after a couple of months without use. Plugged it in and.....nothing....not a peep out of it. No light on front of console or power brick. Went through the recommended troubleshooting steps but no joy. I have the orange light on the brick momentarily but it disappears again. I'm assuming the brick is shagged?! If so where would be my best bet of picking up one at a reasonable price.

    If you know anyone with an Xbox One, then I'd test their plug on your machine first, before spending anything.


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    #3
    minion35
    Registered Users Posts: 87 ✭✭minion35


    I'd suggest asking a friend or someone you know with an Xbox One and swap the power brick. If that is the problem I'd suggest Gamestop, CeX or Ebay for a replacement.


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    #4
    NeitherJohn
    Registered Users Posts: 623 ✭✭✭NeitherJohn


    Fuse gone in the plug?

    Edit.

    Ah say you get the orange light briefly.


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    #5
    Snake Plisken
    Registered Users Posts: 12,780 ✭✭✭✭Snake Plisken


    You could ring Microsoft support and say power brick has failed and smell of burning they might get you to return it and send a new one out to you.


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    #6
    Testament1
    Registered Users Posts: 1,580 ✭✭✭Testament1


    So just an update, got onto Microsoft live chat and explained my issue. They were of the thinking that the console was the problem since I have a light on the brick until I plug it into the console. They agreed to do a repair under warranty which is great because I only had 1 day left in warranty!

    So just gotta get it boxed up and drop it into UPS by the looks of it.


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