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incorrect no claim bonus (car insurance)

  • 10-04-2017 9:16pm
    #1
    boomerek
    Registered Users Posts: 21 ✭


    hello

    No claim proof document I received this year from BOI car insurance is for 6 years. This is not correct because 6 years was on the proof I gave you a year ago from AIG and it supposed to be 7 years now.
    Today I waited for over 30 minutes on the phone until finally someone in BOI insurace customer service picked up just to tell me that it's a wrong number for this sort of things and someone will call me back today (never did..)
    Any help with this as I'm not sure if someone is finally going to call me tomorrow or not and I need this for yesterday.

    thanks


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    boomerek wrote: »
    hello

    No claim proof document I received this year from BOI car insurance is for 6 years. This is not correct because 6 years was on the proof I gave you a year ago from AIG and it supposed to be 7 years now.
    Today I waited for over 30 minutes on the phone until finally someone in BOI insurace customer service picked up just to tell me that it's a wrong number for this sort of things and someone will call me back today (never did..)
    Any help with this as I'm not sure if someone is finally going to call me tomorrow or not and I need this for yesterday.

    thanks
    Hi boomerek,

    Thanks for getting in touch.

    I'm sorry to hear this. If you still haven't been contacted, please send us a private message here with your full name, policy number and your contact number and we'll be happy to arrange a call from the insurance team to resolve this.

    Thanks
    Tara


  • #3
    boomerek
    Registered Users Posts: 21 ✭boomerek


    Bank of Ireland: Tara wrote: »
    boomerek wrote: »
    hello

    No claim proof document I received this year from BOI car insurance is for 6 years. This is not correct because 6 years was on the proof I gave you a year ago from AIG and it supposed to be 7 years now.
    Today I waited for over 30 minutes on the phone until finally someone in BOI insurace customer service picked up just to tell me that it's a wrong number for this sort of things and someone will call me back today (never did..)
    Any help with this as I'm not sure if someone is finally going to call me tomorrow or not and I need this for yesterday.

    thanks
    Hi boomerek,

    Thanks for getting in touch.

    I'm sorry to hear this. If you still haven't been contacted, please send us a private message here with your full name, policy number and your contact number and we'll be happy to arrange a call from the insurance team to resolve this.

    Thanks
    Tara
    Hi Tara

    I just had a call from them but thanks anyway


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