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eir .... help.

pegasuspub · 2017-04-11 18:53:11

hi eir, i rang about cancelling my home phone and broadband,after 2 calls i was told i could try some type of booster to improve the broadband via the landline,my landline is not really used for calls anymore and the broadband is very poor,we are a long distance from the exchange and in rural ireland,can someone from eir…

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11-04-2017 7:53pm

#1

pegasuspub

Registered Users Posts: 202 ✭✭

Join Date: September 2010

Posts: 142

hi eir,
i rang about cancelling my home phone and broadband,after 2 calls i was told i could try some type of booster to improve the broadband via the landline,my landline is not really used for calls anymore and the broadband is very poor,we are a long distance from the exchange and in rural ireland,can someone from eir reply to me and i can pm them my details,the last bill was 140 euros,for this we made 6 daytime calls,4 evening calls and 3 weekend calls in total,,, the broadband at best is 2.1 mbits and at weekends drops to 0.9 mbits which is too slow,,, can a rep from eir reply pls.

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#2 12-04-2017 12:29pm
eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi pegasuspub,

Thanks for getting in touch.

Unfortunately, we would be unable to arrange a call back from here.

If you would like to PM me your account number and full name I would be more than happy to explain your bill.

Thanks,
Anna.

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