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No bill?

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  • 18-04-2017 4:00pm
    #1
    HellboundIRL
    Registered Users Posts: 242 ✭✭


    Hi,
    I rejoined Electric Ireland from Energia back at the start of March and was due a bill on the 12th of April. That date has come and gone and I've submitted multiple readings but have not received a bill. The next estimated bill date has now reset to the 12th of June but I'd rather not wait that long to be hit with a larger bill. Is it possible to get one issued or a reason why one wasn't issued on the date it was supposed to be?
    Cheers.


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi HellboundIRL,

    Thank you for getting in touch.

    The date given on Online Billing for the next bill is an approximation. The bill is issued when ESB Networks/Gas Networks Ireland read the meters in the district (or an estimate is calculated if they cannot read the meter).

    We are sorry about the bill delay. Please private message us the relevant Electric Ireland account number, stating that you are the account-holder, your name, address and date of birth.

    We will assist you as soon as possible.

    Kind regards,
    Una

    ________


  • Options
    #3
    HellboundIRL
    Registered Users Posts: 242 ✭✭HellboundIRL


    It has been solved tonight and I received a bill. Thanks for the response.


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    #4
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi HellboundIRL,

    You are very welcome.

    Thank you for letting us know.

    Should you have any other questions, please do not hesitate to ask.

    Thanks,
    Aoife

    ________


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