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Staff won't call

  • 19-04-2017 4:00pm
    #1
    F1fan
    Registered Users Posts: 187 ✭✭


    Hi,
    I called into BOI Kilkenny yesterday to make an appt to see someone re mortgage. A girl took my name and number, and today I am still waiting. PTSB had an initial chat with me and made appt on the spot,

    Lisa


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    F1fan wrote: »
    Hi,
    I called into BOI Kilkenny yesterday to make an appt to see someone re mortgage. A girl took my name and number, and today I am still waiting. PTSB had an initial chat with me and made appt on the spot,

    Lisa
    Hi Lisa,

    Thanks for getting in touch with us here on Boards.ie and I'm sorry to hear you have not received a call back as expected. If you'd like to send us your details here on private message, we'll be happy to follow up on this with the branch. Alternatively, you can book an appointment here.

    Thanks, 
    Tara


  • #3
    F1fan
    Registered Users Posts: 187 ✭✭F1fan


    I can't send you a Pm, pm's not allowed to this user apparently. Who should I pm if not you?


  • #4
    F1fan
    Registered Users Posts: 187 ✭✭F1fan


    Btw submitted online request Thurs last week and still waiting, so no thanks ....


  • #5
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    F1fan wrote: »
    I can't send you a Pm, pm's not allowed to this user apparently. Who should I pm if not you?
    Hi Lisa,

    Please use the link displayed under my signature which will bring you into a pm to our Reps shared account. If you cannot see this link, please let me know and we'll send you a pm to reply to.

    Thanks
    Tara


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