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Is the Electric Ireland website down?

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  • 25-04-2017 12:53pm
    #1
    redt0m
    Registered Users Posts: 346 ✭✭


    I can't log in to my online electric ireland account. Is the site down? When will it be back?


Comments

  • Options
    #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi redt0m,

    Thank you for getting in touch.

    Can you advise if you are getting any error messages?

    Thanks,
    Aoife

    ________


  • Options
    #3
    redt0m
    Registered Users Posts: 346 ✭✭redt0m


    It just said something like 'Your request cannot be processed', a very uninformative and uninstructive message . I can't try it again to confirm the exact wording as I am now getting a dodgy certificate message from the Firefox browser when I try to access the login page.


  • Options
    #4
    MonsterCookie
    Registered Users Posts: 957 ✭✭✭MonsterCookie


    When I try to access my account online I'm getting an error page saying 'your account online is temporarily unavailable' due to essential site maintenance.

    I assume this explains why I can't register for rewards (telling me my account number is invalid)?


  • Options
    #5
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi there,

    Thank you for getting in touch.

    Our systems are currently down for essential maintenance. Apologies for the inconvenience.

    If you have any further queries, we will be able to assist you tomorrow.

    Best regards,
    Una

    ________


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