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Watching Eirsport App on my Mobile as a Sky Customer

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  • 25-04-2017 1:14pm
    #1
    ThunderCat
    Closed Accounts Posts: 1,385 ✭✭✭


    Hello,

    I am primarily a Sky customer but I am subscribed to the Eir sports package.  Since downloading the Eir sport app onto my phone I am struggling to get past the log-in screen.  Am I right to assume I am able to use this app as I am an Eir Sport subscriber albeit through Sky?  Thanks.


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    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi ThunderCat,


    Thanks for getting in touch.


    Unfortunately, the eir Sport app is only for eir customers.


    I do apologise for any inconvenience caused.


    Thanks,
    Anna


  • Options
    #3
    ThunderCat
    Closed Accounts Posts: 1,385 ✭✭✭ThunderCat


    So me subscribing and paying monthly for an eir package does not make me an eir customer then?


  • Options
    #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Unfortunately, as you are not subscribed to eir-Vision, the app is unavailable to you as you are a Sky customer with an eir Sport add-on to your Sky package. 

    -Anna


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    #5
    ThunderCat
    Closed Accounts Posts: 1,385 ✭✭✭ThunderCat


    eir: Anna wrote: »
    Unfortunately, as you are not subscribed to eir-Vision, the app is unavailable to you as you are a Sky customer with an eir Sport add-on to your Sky package. 

    -Anna
    ok.  Thank you for the reply.


  • Options
    #6
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    No problem at all :)

    Sorry I couldn't offer you better news.

    Thanks,
    Anna


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