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BTL mortgage statements

  • 27-04-2017 2:39pm
    #1
    CaptainSpenno
    Registered Users Posts: 1 ✭


    I previously requested copy statements as I was told I can't have online access to my account with you.
    Despite raising this issue I am still yet to receive any statements, nor have I received a response to what ultimately had to be raised as a complaint to get a contact at the bank.
    Can somebody please let me know how I can obtain statements as I haven't received anything since our mortgage started at the end of last year.


Comments

  • #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    CaptainSpenno wrote: »
    I previously requested copy statements as I was told I can't have online access to my account with you.
    Despite raising this issue I am still yet to receive any statements, nor have I received a response to what ultimately had to be raised as a complaint to get a contact at the bank.
    Can somebody please let me know how I can obtain statements as I haven't received anything since our mortgage started at the end of last year.
    Hi CaptainSpenno,
     
    We are very sorry to hear this.
     
    If you call Bank of Ireland Mortgages on 016113333 a representative will be happy to arrange a statement be sent to you.
     
    Thanks,

    Tara C


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