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WiFi Calling

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  • 28-04-2017 10:22pm
    #1
    _Kaiser_
    Registered Users Posts: 28,867 ✭✭✭✭


    Hey all,

    Very simple really :)

    Is WiFi calling enabled/available from launch on the new S8/S8+, or is it to be added at some later stage?

    I'm thinking of switching from 3 in part for this feature, but would need to confirm it beforehand.

    Cheers!


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  • Options
    #2
    _Kaiser_
    Registered Users Posts: 28,867 ✭✭✭✭_Kaiser_


    Went in store and picked one up today. For anyone else, yes it's available out of the box :)


  • Options
    #3
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi  _Kaiser_,


    Thanks for getting in touch.


    Yes, it is available once you have the Nougat update on the phone.


    Please ensure all your phone software is up to date and that you have your WIFI calling enabled on your handset. You can enable this by going through settings into connections.


    Please feel free to get back in touch to let us know how you're getting on with the service :D

    Thanks,
    Anna


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    #4
    _Kaiser_
    Registered Users Posts: 28,867 ✭✭✭✭_Kaiser_


    Well at the moment I'm still waiting on my number to port :( Apparently the shop didn't actually submit the request on Saturday but I called Cust Care yesterday and she put it though.

    Got a text then this morning from 3 saying my number had been cleared to port, but still nothing happening on the actual move.

    Any ideas? How long should it take from here? I've a shiny new phone I can't use yet


  • Options
    #5
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    I'm very sorry to hear this _Kaiser_.


    I would recommend contacting our eMobile care team on 1800 690 000 and they will be able to advise on the lead times in relation to this.

    Thanks,
    Anna


  • Options
    #6
    kala85
    Registered Users Posts: 1,895 ✭✭✭kala85


    Anyone used WiFI calling with Eir and how have they found it?


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    #7
    kala85
    Registered Users Posts: 1,895 ✭✭✭kala85


    If I have a phone from another network and port in, will it work or does it need to be flashed


  • Options
    #8
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    kala85 wrote: »
    If I have a phone from another network and port in, will it work or does it need to be flashed
    Hi kala85,

    I have responded to you on another thread about this.

    - Adam


  • Options
    #9
    fernrock
    Closed Accounts Posts: 415 ✭✭fernrock


    Can anybody tell me , what is wifi calling and, is it available on the Galaxy S7.


  • Options
    #10
    babelfish1990
    Registered Users Posts: 639 ✭✭✭babelfish1990


    fernrock wrote: »
    Can anybody tell me , what is wifi calling and, is it available on the Galaxy S7.
    WiFi calling allows normal mobile calls and texts to be carried over WiFi instead of the public mast network.  This is useful if you have poor coverage indoors, or if you are abroad in a country where there are high roaming charges.   All calls over WiFi are treated as if you were at home, irrespective of what country you are in.   Skype, Viber etc also allow calls to made over WiFi, but these services only work with other users of the same service.  Native WiFi calling from your mobile operator means you can make and receive calls with any other phone, so it does not have this limitation.   WiFi calling also supports HD Voice.  

    WiFI calling is supported on the Samsung Galaxy S7, but you will need to have a handset with the Eir software configuration on it.  If you bought your phone SIM-free or from another operator, you will need to flash the Eir software into it before WiFi calling will work.  


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    #11
    fernrock
    Closed Accounts Posts: 415 ✭✭fernrock


    Babbelfish1990

    Thanks for that info.

    I have a simfree G7 so I will follow thing up.


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    #12
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    fernrock wrote: »
    Babbelfish1990

    Thanks for that info.

    I have a simfree G7 so I will follow thing up.
    Hi fernrock, 

    Thanks for getting in touch today. 

    babelfish1990 above is correct on this.

    If you have purchased your handset through another operator you would need to bring it to your local store and they will send it off to Fonefix to get the software updated onto it. There is a charge of €20 if you're not in warranty. 

    Thanks 

    Adam 


  • Options
    #13
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    babelfish1990 wrote: »
    fernrock wrote: »
    Can anybody tell me , what is wifi calling and, is it available on the Galaxy S7.
    WiFi calling allows normal mobile calls and texts to be carried over WiFi instead of the public mast network.  This is useful if you have poor coverage indoors, or if you are abroad in a country where there are high roaming charges.   All calls over WiFi are treated as if you were at home, irrespective of what country you are in.   Skype, Viber etc also allow calls to made over WiFi, but these services only work with other users of the same service.  Native WiFi calling from your mobile operator means you can make and receive calls with any other phone, so it does not have this limitation.   WiFi calling also supports HD Voice.  

    WiFI calling is supported on the Samsung Galaxy S7, but you will need to have a handset with the Eir software configuration on it.  If you bought your phone SIM-free or from another operator, you will need to flash the Eir software into it before WiFi calling will work.  
    Thanks for your help here babelfish1990 :) 

    Thanks 

    Adam 


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