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Good mechanic around Dublin

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    #32
    CramCycle
    Moderators, Sports Moderators Posts: 24,940 Mod ✭✭✭✭CramCycle


    purplemonkey79 wrote: »
    my bike was less than a week old !!!
    purplemonkey79 wrote: »
    The bike was in perfect working order ,there was absolutely nothing wrong with it apart from the punchture, I was told I needed the gears done and new brake cables and I was told the axel was off on the peddles and that the back wheel had a buckle ,it needed or had none of these wrong with it

    Why not bring it back to the LBS you got it from then? Well within warranty. If ti really has none of these issues, cycle it off and no harm done.


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    #33
    purplemonkey79
    Registered Users Posts: 35 ✭purplemonkey79


    CramCycle wrote: »
    Why not bring it back to the LBS you got it from then? Well within warranty. If ti really has none of these issues, cycle it off and no harm done.[/QUO


    No harm done?

    I'm sorry but I have a problem with a shop that try's to give you a list of problems for a bike that aren't there


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    #34
    07Lapierre
    Registered Users Posts: 8,248 ✭✭✭07Lapierre


    purplemonkey79 wrote: »
    CramCycle wrote: »
    Why not bring it back to the LBS you got it from then? Well within warranty. If ti really has none of these issues, cycle it off and no harm done.[/QUO


    No harm done?

    I'm sorry but I have a problem with a shop that try's to give you a list of problems for a bike that aren't there

    WHAT PROBLEMS??? C'mon pleeese :)


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    #35
    purplemonkey79
    Registered Users Posts: 35 ✭purplemonkey79


    07Lapierre wrote: »
    purplemonkey79 wrote: »

    WHAT PROBLEMS??? C'mon pleeese :)

    Are you taking the piss :rolleyes:


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    #36
    CramCycle
    Moderators, Sports Moderators Posts: 24,940 Mod ✭✭✭✭CramCycle


    purplemonkey79 wrote: »
    CramCycle wrote: »
    Why not bring it back to the LBS you got it from then? Well within warranty. If ti really has none of these issues, cycle it off and no harm done.[/QUO


    No harm done?

    I'm sorry but I have a problem with a shop that try's to give you a list of problems for a bike that aren't there

    But you clearly knew better, so to you, it caused no issues. You simply took your bike and walked out. Or are you accusing the shop of damaging your bike maliciously.

    Did they show you the problems or just state them? Why did you go back after you felt they damaged your bike the first time? Did you return to the place you originally bought it and say, this shop said this. Can you clarify and say this is not true or will you cover the said issues under warranty?


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    #37
    Wishbone Ash
    Registered Users Posts: 24,995 ✭✭✭✭Wishbone Ash


    purplemonkey79 wrote: »
    ...I went in to get a punchture fixed because I hadn't the gear to do it myself...
    purplemonkey79 wrote: »
    ...The bike was in perfect working order ,there was absolutely nothing wrong with it...
    If you hadn't the basic equipment to sort out a puncture, I'd seriously doubt that you would know the bike was in perfect working order. It may have seemed fine to you but the shop may have spotted things that aren't right.

    I've occasionally left a bike in to have something repaired and didn't spot something else until it was pointed out to me. I use Humphries fairly regularly and have never had a problem with them.


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    #38
    purplemonkey79
    Registered Users Posts: 35 ✭purplemonkey79


    Wishbone Ash wrote: »
    If you hadn't the basic equipment to sort out a puncture, I'd seriously doubt that you would know the bike was in perfect working order. It may have seemed fine to you but the shop may have spotted things that aren't right.

    I've occasionally left a bike in to have something repaired and didn't spot something else until it was pointed out to me. I use Humphries fairly regularly and have never had a problem with them.

    So because I didn't have my gear with me to fix a punchture ,I wouldn't know if the bike was in perfect working order ,bit of a silly comment that

    you may use the place regularly and not have a problem ,that doesn't mean other people who used the shop haven't encountered problems with the place


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    #39
    purplemonkey79
    Registered Users Posts: 35 ✭purplemonkey79


    CramCycle wrote: »
    purplemonkey79 wrote: »

    But you clearly knew better, so to you, it caused no issues. You simply took your bike and walked out. Or are you accusing the shop of damaging your bike maliciously.

    Did they show you the problems or just state them? Why did you go back after you felt they damaged your bike the first time? Did you return to the place you originally bought it and say, this shop said this. Can you clarify and say this is not true or will you cover the said issues under warranty?

    If I was accusing the shop of damaging the bike I would of said that, I had no need to bring the bike back to where I bought it as I knew there wasn't a problem with it ,so no need for warranties

    I left the bike in to get a punchture repaired and was given a made up list when I returned , There was nothing wrong with the bike it was perfect


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    #40
    secman
    Registered Users Posts: 6,332 ✭✭✭secman


    Jeez 3 days of sun and we're a tetchy lot , all hot and bothered :)


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    #41
    purplemonkey79
    Registered Users Posts: 35 ✭purplemonkey79


    secman wrote: »
    Jeez 3 days of sun and we're a tetchy lot , all hot and bothered :)



    Lads must on the cider ,getting very defensive about their local shop :eek:


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    #42
    purplemonkey79
    Registered Users Posts: 35 ✭purplemonkey79


    Funny how the original poster is willing to travel to swords to get his bike fixed


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    #43
    Wishbone Ash
    Registered Users Posts: 24,995 ✭✭✭✭Wishbone Ash


    purplemonkey79 wrote: »
    ..getting very defensive about their local shop :eek:
    It ain't my local bike shop - I go out of my way to use it.
    purplemonkey79 wrote: »
    Funny how the original poster is willing to travel to swords to get his bike fixed
    The only other shop I use is Richie's in Swords.


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    #44
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 49,617 CMod ✭✭✭✭magicbastarder


    funny enough, my single visit to richies won't be repeated.


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    #45
    CramCycle
    Moderators, Sports Moderators Posts: 24,940 Mod ✭✭✭✭CramCycle


    magicbastarder wrote: »
    funny enough, my single visit to richies won't be repeated.

    Life is funny like that, I have certain shops I will never return to due to poor service and attitude but people in my club swear by. I have two shops I frequent regularly and think are fantastic but one got slated on here for bad customer service. Everyone does not want the same service.

    This said, there are alot of shops that will point out all the faults, what is a bike in perfectly good nick to one, is one just waiting to fail to more experienced eyes. I have found out the hard way myself.

    At the OP, the key thing is, did they tell you and recommend the fixes or did they do it and ask for the cash?


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    #46
    thehamo
    Registered Users Posts: 2,048 ✭✭✭thehamo


    OP being me?

    I left the bike in for a new chain and purposely to get the gears tuned and working. On collection took the bike for a cycle up and down the road and seemed fine. Cycled to work the next day and the gears were jumping like a bunch of kids on a bouncy castle.

    TBH ive heard great things about humphries, but its the second time ive gone in to get the gears looked at and they havent been up to scratch. Thats why im looking for another shop.

    I'd like to point out, im in no way slating humphries. They have been very helpful in the past with bike recommendations, new parts etc, its just they don't ever seem to be able to fix my gears issues!


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