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GoalSaver Accounts

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  • 02-05-2017 8:11pm
    #1
    Carrick1974
    Registered Users Posts: 44 ✭


    Hi,

    I applied online to open two GoalSaver accounts on Saturday the 22 April.

    Since then I haven't received any update either by email or letter to confirm if the accounts were opened.

    Is there some way I can check the status of my applications, I tried the call centre today but was on hold for 20 minutes so hung up.

    Thanks in advance.


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  • Options
    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Carrick1974 wrote: »
    Hi,

    I applied online to open two GoalSaver accounts on Saturday the 22 April.

    Since then I haven't received any update either by email or letter to confirm if the accounts were opened.

    Is there some way I can check the status of my applications, I tried the call centre today but was on hold for 20 minutes so hung up.

    Thanks in advance.
    Hi Carrick1974, 

    Thanks for contacting us on Boards. 

    We're sorry to hear that you haven't received an update on your new Goalsaver accounts. If you can please send us a Private Message here, we'll ask our Savings team to call you back about this. Please click on the link in my signature below to send the private message. 

    Thanks, 
    Sarah


  • Options
    #3
    Carrick1974
    Registered Users Posts: 44 ✭Carrick1974


    Bank of Ireland: Sarah wrote: »
    Carrick1974 wrote: »
    Hi,

    I applied online to open two GoalSaver accounts on Saturday the 22 April.

    Since then I haven't received any update either by email or letter to confirm if the accounts were opened.

    Is there some way I can check the status of my applications, I tried the call centre today but was on hold for 20 minutes so hung up.

    Thanks in advance.
    Hi Carrick1974, 

    Thanks for contacting us on Boards. 

    We're sorry to hear that you haven't received an update on your new Goalsaver accounts. If you can please send us a Private Message here, we'll ask our Savings team to call you back about this. Please click on the link in my signature below to send the private message. 

    Thanks, 
    Sarah
    Thanks Sarah, I've just sent you a PM.


  • Options
    #4
    Carrick1974
    Registered Users Posts: 44 ✭Carrick1974


    Carrick1974 wrote: »
    Bank of Ireland: Sarah wrote: »
    Carrick1974 wrote: »
    Hi,

    I applied online to open two GoalSaver accounts on Saturday the 22 April.

    Since then I haven't received any update either by email or letter to confirm if the accounts were opened.

    Is there some way I can check the status of my applications, I tried the call centre today but was on hold for 20 minutes so hung up.

    Thanks in advance.
    Hi Carrick1974, 

    Thanks for contacting us on Boards. 

    We're sorry to hear that you haven't received an update on your new Goalsaver accounts. If you can please send us a Private Message here, we'll ask our Savings team to call you back about this. Please click on the link in my signature below to send the private message. 

    Thanks, 
    Sarah
    Thanks Sarah, I've just sent you a PM.
    Hi Sarah, just wanted to say thank you for your speedy response and  helping me out with my query. The relevant department contacted me and issue is now sorted. 


  • Options
    #5
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Carrick1974 wrote: »
    Carrick1974 wrote: »
    Bank of Ireland: Sarah wrote: »
    Carrick1974 wrote: »
    Hi,

    I applied online to open two GoalSaver accounts on Saturday the 22 April.

    Since then I haven't received any update either by email or letter to confirm if the accounts were opened.

    Is there some way I can check the status of my applications, I tried the call centre today but was on hold for 20 minutes so hung up.

    Thanks in advance.
    Hi Carrick1974, 

    Thanks for contacting us on Boards. 

    We're sorry to hear that you haven't received an update on your new Goalsaver accounts. If you can please send us a Private Message here, we'll ask our Savings team to call you back about this. Please click on the link in my signature below to send the private message. 

    Thanks, 
    Sarah
    Thanks Sarah, I've just sent you a PM.
    Hi Sarah, just wanted to say thank you for your speedy response and  helping me out with my query. The relevant department contacted me and issue is now sorted. 
    Delighted to hear this, thanks for getting in touch with us here. :) 

    Sarah


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