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Changing Address from abroad

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  • 04-05-2017 5:56am
    #1
    kayasurf
    Registered Users Posts: 46 ✭


    Hi

    I have been living away from Ireland for the past couple of years and use my BOI account for when I travel back to Ireland. Over the past 3 yrs I have tried to change my address by a) writing to my local branch as advised by them when I visited them before I left Ireland and B) Over the banking 365 phoneline.  When I phoned I was advised that there was no possible way to change my address only in person in the local branch.

    I have now since noticed that my BOI cards have expired over the last few months.

    Is there a way for me to order new cards asap to my new address as i am hoping to travel back to Ireland in the next few months?

    Any help would be much appriciated.


    Regards


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  • Options
    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    kayasurf wrote: »
    Hi

    I have been living away from Ireland for the past couple of years and use my BOI account for when I travel back to Ireland. Over the past 3 yrs I have tried to change my address by a) writing to my local branch as advised by them when I visited them before I left Ireland and B) Over the banking 365 phoneline.  When I phoned I was advised that there was no possible way to change my address only in person in the local branch.

    I have now since noticed that my BOI cards have expired over the last few months.

    Is there a way for me to order new cards asap to my new address as i am hoping to travel back to Ireland in the next few months?

    Any help would be much appriciated.


    Regards
    Hi kayasurf,

    Thanks for contacting us on Boards. 

    If you have a mobile registered and activated on 365 Online, you can change your address online. Please go to the Service Desk and then Update Postal Address option. If you are unable to amend your address online, please fill in a Change of Details form which you can find here and post this back to the address included on the form. 

    Once your address is updated you can request a new debit card to be sent to you, you can do this through 365 Online Service Desk too- select the Reorder Debit Card option. 

    Thanks,
    Sarah


  • Options
    #3
    kayasurf
    Registered Users Posts: 46 ✭kayasurf


    Thanks Sara


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