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No cooling off period for business customers? REALLY?

jamesozzie · 2017-05-05 16:35:32

Hi there. I was on the phone to Eir, after I sent back a handset which I decided I didn't want to proceed with. I didn't even see the handset, the currior sent it stright back. When I spoke with your rep on the phone they said there is no such thing as a cooling off period for business customers, is this true, I am very…

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05-05-2017 5:35pm

#1

jamesozzie

Registered Users Posts: 344 ✭✭

Join Date: February 2006

Posts: 300

Hi there. I was on the phone to Eir, after I sent back a handset which I decided I didn't want to proceed with. I didn't even see the handset, the currior sent it stright back.

When I spoke with your rep on the phone they said there is no such thing as a cooling off period for business customers, is this true, I am very surprised that is allowed.

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#2 08-05-2017 12:36pm
eir: Leanne

Closed Accounts Posts: 214 ✭✭

Join Date: March 2017

Posts: 214

Hi jamesozzie,

Thanks for getting in touch.

I'm afraid, in our business centre, there is no cooling off period, I do apologise for any inconvenience caused.

Thanks,
Leanne.

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