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FTTH - delays before page starts to load

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  • 08-05-2017 10:06am
    #1
    long_b
    Registered Users Posts: 4,944 ✭✭✭


    Hi there.

    A few of us FTTH customers are seeing occasional but sizeable delays on page loads on, say, boards.ie even though the ping from my phone to the site is fine (<10 Ms)

    It could be 10 seconds before the pages starts to load. Multiple browsers showing same issue.

    Changing DNS didn't help

    Really is making it feel like a slower connection than with my previous setup with 3

    Any ideas?


Comments

  • Options
    #2
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi long_b, 

    Thanks for getting in touch. 

    I'm sorry to hear this. I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or freephone 1901 option 2. 

    Thanks, 
    Leanne.


  • Options
    #3
    long_b
    Registered Users Posts: 4,944 ✭✭✭long_b


    eir: Leanne wrote: »
    Hi long_b, 

    Thanks for getting in touch. 

    I'm sorry to hear this. I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or freephone 1901 option 2. 

    Thanks, 
    Leanne.

    Thanks for the reply Leanne

    What would be their opening hours please?


  • Options
    #4
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    No problem,

    They open 24/7.

    Thanks,
    Leanne.


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