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humax HDR 1010s dead!

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  • 12-05-2017 11:51am
    #1
    kooga
    Registered Users Posts: 2,891 ✭✭✭


    Good morning guys

    I am looking for some advice or direction.

    I bought the above box from yourselves on the 23/6/2014 it is the white 1tb version.

    However for the last few weeks when I bring the box out of standby it is telling me I have no recordings nor am I able to record.

    I have perused the various humax forums for advice and followed instructions such as switching the box on and off from the mains1but alas to no avail.
    I registered the box with humax when i bought it but because I live in Cork they won't deal with me as  am outside the uk.

    are there any options available to me ?

    Thanking you in advance


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    #2
    Richersounds.ie: Brian
    Company Representative Posts: 1,025 ✭✭✭Richersounds.ie: Brian


    kooga wrote: »
    Good morning guys

    I am looking for some advice or direction.

    I bought the above box from yourselves on the 23/6/2014 it is the white 1tb version.

    However for the last few weeks when I bring the box out of standby it is telling me I have no recordings nor am I able to record.

    I have perused the various humax forums for advice and followed instructions such as switching the box on and off from the mains1but alas to no avail.
    I registered the box with humax when i bought it but because I live in Cork they won't deal with me as  am outside the uk.

    are there any options available to me ?

    Thanking you in advance
    Hi kooga,

    Sorry to hear you are having issues with your Humax box. We will have a look into this this evening and we will be in touch tomorrow.

    Kind regards

    David


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