Damage to hotel room

ytpe2r5bxkn0c1

shaunr68 wrote: »

It's very relevant. The hotel are only entitled to claim for their actual loss, not as another poster stated a figure plucked from their arse. What's the limit if they can choose any figure they like? €5000? €50,000? If they can show that they were fully booked and had to turn people away for three nights then fair enough. I too would be contacting the CC company stating that the charge was disputed. I would then ask the hotel to bill me their actual costs with supporting documentation.

That's a far cry from the suggestion that the OP deny everything.

nhunter100

shaunr68 wrote:

It's very relevant. The hotel are only entitled to claim for their actual loss, not as another poster stated a figure plucked from their arse. What's the limit if they can choose any figure they like? €5000? €50,000? If they can show that they were fully booked and had to turn people away for three nights then fair enough. I too would be contacting the CC company stating that the charge was disputed. I would then ask the hotel to bill me their actual costs with supporting documentation.

Hotels have an advised maximum room rate, usually found on the inside of the door. 100 euro a night is not an uncommon amount based on single occupancy. A cleaning company charging 200 euro to deep clean a bathroom and remove bio waste again not unreasonable. The hotel can easily provide proof of their loss of income for the room, also if they have charges for a specialist cleaning company I'm giving them the benefit of the doubt they can provide an invoice from same. Again the OP seems to want to avoid the consequences of their actions.

joeysoap

Atlantic Dawn wrote: »

Could you not have got sick in the bath/shower area instead? Minging I know but less minging than original course of action.

Minging it might be but if I rushed into a hotel bathroom to get sick I think the handbasin would be my first port of call. No matter how bad most of it would wash away with lots of hot water, admittedly there might be surrounding contamination but nothing that couldn't be disinfected. Especially if the lid of the toilet was closed. And that's another point - I assumed the op is male, what male do you know closes the toilet lid? (Assuming the room was occupied by the renter from earlier in the day and toilet was used sometime before the incident)

redshoes15

You puked all over a hotel bathroom and scarpered without mentioning it when you checked out. That room, left even an hour would have stank to high heaven for days after and god only knows the sight that greeted the staff member assigned to clean the room after your departure.

I have no sympathy at all. Pay the clean up fee, move on and show some courtesy when leaving behind a vile mess in the future.

TerrorFirmer

I think you'd be best just to learn a lesson from it. In fairness, puking all over the bathroom and just leaving it there is pretty disgusting, especially considering you said you didn't want to clean it so presumably the door was also closed to let the stench fester until someone discovered it without warning.

Is the charge excessive? Possibly. Is the hotel exaggerating? Possibly. I don't think trying to cry rip-off is the solution here though.

Personally I somehow feel the OP is written in a very disingenuous manner....

eurasian

Frank91 wrote: »

I was deeply sorry and embarrassed for the state of the bathroom and that somebody had to clean it after my departure.

No you weren't. If you were sorry and embarrassed, you would simply explain the circumstances instead of running away and discover the fine later.
You could still be fined, but at least you would get a change to negotiate the costs or simply clean the mess you caused after learning their charge for the service.

You've got what you deserved.

Dial Hard

This is going to be one of those threads where the OP never returns and posters on either side of the divide just spend a few pointless days sniping at each other.

regedit

It's unfortunate.
Without going in to speculations as to what caused the vomiting, in my view, the OP could have made an effort to clean up after themselves. It wouldn't have taken more than 2-3 minutes to wipe/soak up the vomitus using a few towels. Also, letting the reception know promptly, would have helped. That's what most of us would have done. Our son had a tummy bug a few years ago while on holidays but we spoke to the cleaning lady who gave us loads of towels and told us not to worry. Clearly, other than many towels in the bathroom floor, there was no evidence whatsoever that he has vomited

bucketybuck

Its the lid of a toilet not a fancy carpet, how sick were you that you couldn't just wipe it down with a wet towel? Would I be right in saying then that the vomit wasn't just on the lid of the toilet, but it also splashed all over the floor and all the fittings surrounding it? Which still would be easily cleanable with a wet towel at that point? And I bet you used the bathroom again that next morning, so you used it and just ignored the vomit all over the place? Disgusting.

The mess could easily have been cleaned by the OP, instead it was left to harden and stink up the room because he hadn't the decency to even tell anybody. The charges seem perfectly fair in my opinion.

Ash.J.Williams

Sick or not unless you mentioned it to the staff it looks like you left it for the staff to clean up

Demforeigners

How hard is it to wet a towel and clean it up? There would have been no issue then apart from maybe the towel being paid for which would be fair enough.

mikemac2

A private company with trained staff is required for vomit?

Someone better tell every young lad in a summer job in the local hotel and nightclub who does the toilets.

Graham

mikemac2 wrote: »

A private company with trained staff is required for vomit?

Someone better tell every young lad in a summer job in the local hotel and nightclub who does the toilets.

Nightclub vomit is almost always drink induced.

What exactly did the OP have to cause the vomiting as a non-drinker? I certainly wouldn't expect housekeeping to go and mop it up. Something like norovirus could close a hotel while an outbreak is addressed.

y0ssar1an22

€500 seems nuts. could you contact the bank and ask them why they allowed the transaction to progress? other than that, ask the hotel for a full invoice

Phoebas

Dial Hard wrote: »

This is going to be one of those threads where the OP never returns and posters on either side of the divide just spend a few pointless days sniping at each other.

So the OP has left a big mess behind and fecked off leaving others to deal with it.

again?

casscass4444

Phoebas wrote: »

So the OP has left a big mess behind and fecked off leaving others to deal with it.

again?

OP is away at the awards ceremony for the "it's not my job to clean up after myself" award.he came first place.
"If thou are a pig,your clean up bill shall be big"

5rtytry56

casscass4444 wrote: »

OP is away at the awards ceremony for the "it's not my job to clean up after myself" award.he came first place.
"If thou are a pig,your clean up bill shall be big"

OP is being awarded distinguished medal of honour for outspoken pukey hotel guest.

Straight Talker

riemann wrote: »

So you didn't clean up your own vomit?

Fully deserved fine, maybe next time behave like a civilised member of society.

Get down off your high horse and lol at the 43 ass kissers thanking the comment.The man was unwell and continued to feel unwell the following morning.Fully deserved fine at 500 euros.Go away out of that.;)

nhunter100

Straight Talker wrote:

Get down off your high horse and lol at the 43 ass kissers thanking the comment.The man was unwell and continued to feel unwell the following morning.Fully deserved fine at 500 euros.Go away out of that.

It's not a fine it's a charge for the cost of cleaning the bathroom by specialist cleaners and the lost revenue from a room that could not be sold for 3 days.

road_high

Straight Talker wrote: »

Get down off your high horse and lol at the 43 ass kissers thanking the comment.The man was unwell and continued to feel unwell the following morning.Fully deserved fine at 500 euros.Go away out of that.;)

Why didn't he just be upfront and tell them-explain how unwell he'd been and apologise. Sometimes a bit of communication and respect for others can go a long way...

Tell me how

Straight Talker wrote:

Get down off your high horse and lol at the 43 ass kissers thanking the comment.The man was unwell and continued to feel unwell the following morning.Fully deserved fine at 500 euros.Go away out of that.

Calling people ass kissers because they've a different opinion to yours? And you think this poster is on a high horse? Seriously?

How unwell would you have to be to not be able wipe a towel around the place?

OP said nothing about leaving the hotel and going to a Dr or A&E.

casscass4444

Straight Talker wrote: »

Get down off your high horse and lol at the 43 ass kissers thanking the comment.The man was unwell and continued to feel unwell the following morning.Fully deserved fine at 500 euros.Go away out of that.;)

He should have cleaned up after himself the animal and deserves every penny of the fine.are you saying that if a relation or friend of yours was working in that hotel and they were expected to go in there and clean up after this animal you would find this acceptable. And probably at minimum wage.
Ffs the days of the skivvy and upper class landlord are gone.this rate you would want to equip cleaning staff with shovels and powerwashers. The likes of this op would want to be kept in a slatted shed not a hotel

wordofwarning

OP I would ask the hotel for the alleged cleaning bill.

Was it a chain or a family run hotel? I would hazard a guess they are family run and chancing their arm that you won't question it

Even if they were 100% full, they would have emergency beds ie the hotel might have 100 rooms to hire each night but in reality has an extra 5 for burst pipes, a room not fully clean due to poor housekeeping each. So this notion of they were out of pocket is unlikely.

I imagine house keeping tell the front desk OP got sick in the room. They realise they are not full, slapped on a 'cleaning fee' and pulled a figure of their arse for the rest of the bill. €500 seems very rounded for a cleaning fee and loss of letting rooms. I also don't get why they were snakes and slapped it on your card without telling you

I would call your bank for a charge back. I think the hotel will have a challegence justifying this

rubadub

nhunter100 wrote: »

It's not a fine it's a charge for damage and rectifying of same. Hotel totally justified and the OP is lucky he got off so light.

yeah, very lucky, I'm amazed as his good fortune. If this had happened on christmas eve the cleaners might have been not working till sometime in January, and room rates might have been higher. If it was in the corridor he might have got done for a few rooms.

Demforeigners wrote: »

How hard is it to wet a towel and clean it up?

not hard at all, have had to do it myself a few times. I never knew it was such a well paying job. Might take it up at the weekends, 200 seems to be the weekday rate, I could be asking 400 seeing as the likes of hotels stand to lose a good bit.

The taxi soiling fee was mentioned as E140, I'm surprised I do not hear more complaints from taximen as people here are saying the standard charge would be about 200euro for the biohazard people to clean it out. And many taximen would have more pukers on friday nights, so would be down all the weekends profit, they could have been booked up with back to back fares all weekend.

Graham wrote: »

Nightclub vomit is almost always drink induced.

but they should not take the risk. As we have been told this is a biohazard, cleaning up biowaste.

I wonder what happens in a creche, do they evacuate the creche? If the biohazard team are on holidays or booked up do the parents of the vomiter have to pay all the creche fees they would have got from all the other parents, or just their own.

nhunter100

rubadub wrote:

yeah, very lucky, I'm amazed as his good fortune. If this had happened on christmas eve the cleaners might have been not working till sometime in January, and room rates might have been higher. If it was in the corridor he might have got done for a few rooms.

You may disagree with the charge and that's fine. If the hotel can offer an invoice for the cleaning and demonstrate the loss of revenue the 500 euro is legit. Next time the OP may decide not to be a 'dick' and clean up after himself.
Although other than his original post, he has disappeared. Make of that what you will.
I'm seems a lot here feel personal responsibility is too much of an ask.

rubadub

nhunter100 wrote: »

You may disagree with the charge and that's fine. If the hotel can offer an invoice for the cleaning and demonstrate the loss of revenue the 500 euro is legit.

I would question the charge, and the fact they did not find any available cleaners. I would agree with others and guess the hotel just did it "to teach him a lesson" and try and get away with what they could and treat it as a form of fine, which is no doubt why so many posters are referring to it as a fine and not simply a charge.

You described him as lucky to have gotten off so lightly. What would you have expected the charge to be for what he did?

What would it have taken for you to describe it as unlucky? Maybe 12 days over Christmas? a 400 euro biohazard specialist?

It's an interesting subject and this thread would have been more interesting if the OP had told them, as many posters are just hung up on the OP being "a dick" and so think he deserves everything he gets. Doesn't really matter if the OP is gone, I am still interested in the legality of what they did.

If somebody puked in the lobby or restaurant on friday afternoon I doubt they would have waited for the biohazard specialist to turn up on the monday. If this room was already booked they were going to have to refuse the person which could have been huge inconvenience, the lost occupant could also have been having food & drink and other services in the hotel. They could be left negative feedback, online or word of mouth, about having to find a new hotel because the hotel was not able to arrange to clean vomit from a bathroom for 3 days.

nhunter100

rubadub wrote:

You described him as lucky to have gotten off so lightly. What would you have expected the charge to be for what he did?

He was charged for 3 nights the hotel room could not be sold . I don't know what hotel or where. Maybe the OP could tell us. I do know 3 nights in a hotel covering a weekend 300 euro would be at the lower end. I guessed 200 euro for a cleaning company. So to me 500 euro is reasonable if the hotel can justify it.
Now I'm out.

rubadub

nhunter100 wrote: »

So to me 500 euro is reasonable if the hotel can justify it.

right, the fact you called him lucky made it seem you think it was below what you would have expected, but seems it is bang on what you expected.

nhunter100 wrote: »

seems a lot here feel personal responsibility is too much of an ask.

I didn't get that impression from a single poster, let alone "a lot".

L1011

I think the OP has received sufficient advice at this stage, and the thread has devolved to childishness. If they wish to update us in the future this can be reopened.