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365 is down?

  • 15-05-2017 11:12am
    #1
    magicmoves
    Registered Users Posts: 473 ✭✭


    I cannot access 365 online. Is the web site down?


Comments

  • #2
    me_irl
    Closed Accounts Posts: 2,400 ✭✭✭me_irl


    It's loading for me.

    Have you tried a different browser? (Internet Explorer / Firefox / Chrome)


  • #3
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    Seems very slow but I can get into my account. 

    Edit> LOL but when I logged out I got the "we are unable to process your request at this time" msg


  • #4
    HONKEY TONK
    Closed Accounts Posts: 779 ✭✭✭HONKEY TONK


    I can access it 


  • #5
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,474 ✭✭✭SweetCaliber


    Working grand here.


  • #6
    magicmoves
    Registered Users Posts: 473 ✭✭magicmoves


    Finally got in. The site is running very slow.


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  • #7
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,474 ✭✭✭SweetCaliber


    magicmoves wrote: »
    Finally got in. The site is running very slow.
    Perhaps it could be your internet playing up? Check if any other websites loading slow.


  • #8
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    SweetCaliber wrote: »
    magicmoves wrote: »
    Finally got in. The site is running very slow.
    Perhaps it could be your internet playing up? Check if any other websites loading slow.
    It was also very slow for me, my connection isn't that fast but boards.ie home page loaded in under 4 seconds and I know that if I have any internet speed issues the bloatware that is boards.ie home page is very slow to load.

    In the past I've noticed that 355online is slow when its in trouble so I would be fairly confident that its not running at 100% efficiency atm.


  • #9
    magicmoves
    Registered Users Posts: 473 ✭✭magicmoves


    Tried different browsers and when i got to my account page i got kicked out of the site and got this error message:

    We are unable to process your request at this time, please try again later.
    Alternatively, if you would like to access your accounts via 365 phone, please call;
    • Republic of Ireland: 0818 365 365     or     01 404 4000
    • Great Britain / Northern Ireland: 0345 7 365 555
    • Outside these locations: + 353 1 404 4000
    [*]

    Opening Hours: 8am to Midnight, Monday to Friday or 9am to 6pm on Saturdays, Sundays, Bank and Public Holidays.


  • #10
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi All,

    We've checked with our support team and they've advised some users experienced slow response times earlier today but the site is now operating normally.

    Thanks
    Tara


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