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Eir slowing down my internet

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  • 19-05-2017 4:24pm
    #1
    damian01211
    Registered Users Posts: 113 ✭✭


    Hi.
    So as I was happy as I got my new fibre line its started to make me unhappy now.
    They install 70 mb/s. So for the first 3 and half days I had 72 mb/s set on my line. Yesterday I got 67 mb/s and now on Friday is set to 62 mb/s !!

    WHY ?! Its working fine! It's not dropping its connection! I want to have it back as it was said I will have 70 mb not 60!!!!


Comments

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    #2
    ChrisMcCauley
    Registered Users Posts: 235 ✭✭ChrisMcCauley


    Sounds like the modem is learning what speed to use to get a stable connection - mine dropped back in a similar manner.  Not much you can do but your connection should be very stable after training.


  • Options
    #3
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi  damian01211,


    I'm sorry to hear this.


    I would recommend contacting our technical support team on 1890 260 260 or freephone 1901 to troubleshoot this issue and they should be able to assist you with this.


    Thanks,
    Anna


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