If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Line installation

Mossy98012 · 2017-05-19 20:49:13

My house is attached to a commercial property. And we only have one eircode between us. I can't get a residential line installed as there is already a business line installed. how can i get fibre installed in my house on my own line without interrupting the business line

Options

19-05-2017 9:49pm

#1

Mossy98012

Registered Users Posts: 14 ✭

Join Date: August 2015

Posts: 8

My house is attached to a commercial property. And we only have one eircode between us.
I can't get a residential line installed as there is already a business line installed.
how can i get fibre installed in my house on my own line without interrupting the business line

0

Comments

Options
#2 22-05-2017 11:46am
eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi Mossy98012,

Thanks for getting in touch.

I'm afraid if there is an active business line in the premises you would be unable to order a residential line also.

You are only able to have one active account per premises.

I would recommend contacting our business service centre on 1800 601 701 and order a second business line and query a fibre connection.

I do apologise for the inconvenience caused to you.

Thanks,
Anna

0