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  • 23-05-2017 8:30am
    #1
    Darren 83
    Registered Users Posts: 1,685 ✭✭✭


    Hi there, Ive had no broadband or tv since Friday evening. I had a replacment modem sent but still have same problem, Im told it could take another three days for an enginer to fix this. Will I be charged for a service Im not getting?


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    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi Darren 83,


    Thanks for getting in touch and I'm very sorry to hear this.


    Can you please PM me your account number and full name and I will query this with the relevant department?


    Thanks,
    Anna


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    #3
    Darren 83
    Registered Users Posts: 1,685 ✭✭✭Darren 83


    eir: Anna wrote: »
    Hi Darren 83,


    Thanks for getting in touch and I'm very sorry to hear this.


    Can you please PM me your account number and full name and I will query this with the relevant department?


    Thanks,
    Anna

    Pm sent


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    #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Thanks for that.

    I will reply to your PM shortly.

    Thanks,
    Anna


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    #5
    Darren 83
    Registered Users Posts: 1,685 ✭✭✭Darren 83


    Any update on this?


  • Options
    #6
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    This case has been resolved as of the 28th of May.

    Is this issue still continuing?

    Thanks,
    Anna


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