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HKC dialler trying to dial out - how do I stop it?

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  • 24-05-2017 11:18pm
    #1
    notahappycamper
    Registered Users Posts: 2,118 ✭✭✭


    Hi,

    I had an issue with an open zone even though all windows and doors were closed.

    I opened the panel on the zone and it set off the tamper alarm. I then turned the alarm off and entered the engineer code which I should have done in the first place.

    Now the dialler is clicking like it is trying to send a message.

    I'm using the HKC secure text function.

    How can I stop the dialler from clicking as it is not sending anything for some reason?


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    If you have the engineer code simple remove the dialler and delete it from the system.


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    #3
    notahappycamper
    Registered Users Posts: 2,118 ✭✭✭notahappycamper


    KoolKid wrote: »
    If you have the engineer code simple remove the dialler and delete it from the system.

    Any recent issues with the Securetext service from HKC on Vodafone/Eir landlines?


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    #4
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    notahappycamper wrote: »
    Any recent issues with the Securetext service from HKC on Vodafone/Eir landlines?

    Yes, if the line is VOIP it will not work with Securetext.
    Vodafone are in the process of changing over the lines.
    Eir is to follow suit.

    www.altor.ie



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    #5
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    They will only change if they can get away with it. I have had people onto me, they went back to Vodafone and they restored the original line again.


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