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Access to Texecom alarm from my phone

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  • 26-05-2017 10:29am
    #1
    Fayre
    Registered Users Posts: 143 ✭✭


    Hi there, I recently had a burglar alarm system from Texecom. It's all installed and up and running. The third party I bought it from never mentioned anything about me being able to access it from my phone or other device and when I asked them I got this response: ''Texecom have released an app for alarm control, there is an annual licence fee in order to have remote access to this''
    Is this normal? I thought it was pretty standard these days to be able to access alarm from your phone?
    I have the same qn re CCTV which I'll put in another thread


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    The charges are there on some systems. Many charge for more advanced options like GPRS back up etc but most standard apps are free from most manufacturers..


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    #3
    Fayre
    Registered Users Posts: 143 ✭✭Fayre


    So there are other manufacturers that allow remote access to the alarm on your phone without any annual fee?


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    #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Most manufacturers have a free option.
    GSD
    Siemens Vanderbilt
    Risco
    Pyronix
    To name a few.


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    #5
    Fayre
    Registered Users Posts: 143 ✭✭Fayre


    I wonder why the company I hired to do my audio visual alarm CCTV extra chose Texecom then, when they don't have a free option. It's a pity


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    #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Some companies only install one system . It can be by choice, by limitation of experience or by motivation of commission on the annual fees.


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    #7
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    Or in the case of Texecom, part of a buyers group.


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    #8
    Fayre
    Registered Users Posts: 143 ✭✭Fayre


    What's a buyer's group kub?


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    #9
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    Fayre wrote: »
    What's a buyer's group kub?

    https://www.google.ie/search?q=what+is+a+buyers+group&ie=utf-8&oe=utf-8&client=firefox-b&gws_rd=cr&ei=vXcsWe3PGqKFgAbg_ajoDw

    I know for sure that a certain buyers group of installers in this country use Texecom panels as they source most of their gear ex UK.


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    #10
    Fayre
    Registered Users Posts: 143 ✭✭Fayre


    I tried researching Texecom when we were at quotation stage, could find very little online about them good or bad. I trusted teh company I was hiring were picking a good system. It's disappointing now to find out it doesn't have what's considered basic functionality these days i.e. being able to access the information remotely


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