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Extremely slow speeds with eir fibre

Jturner · 2017-05-27 16:25:18

Recently done a speed test and I was getting 3mb download on eir fibre . My latency in a game yesterday was 1400 ? I don't even know how that's possible . The speed of the internet is terrible lately ? I just had the modem replaced for a third time and now this. Bit of a joke at this stage .

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27-05-2017 5:25pm

#1

Jturner

Registered Users Posts: 5 ✭

Join Date: January 2010

Posts: 2

Recently done a speed test and I was getting 3mb download on eir fibre . My latency in a game yesterday was 1400 ? I don't even know how that's possible . The speed of the internet is terrible lately ? I just had the modem replaced for a third time and now this. Bit of a joke at this stage .

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#2 29-05-2017 2:26pm
eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi Jturner,

Thanks for getting in touch and I'm very sorry to hear this.

I would recommend contacting our technical support team on 1890 260 260 or freephone 1901 for the best support on this.

Please feel free to get back in touch and let us know how you get on with this and I do apologise for any inconvenience caused to you.

-Anna

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