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Broadband Issue

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  • 30-05-2017 9:15pm
    #1
    Soon88
    Closed Accounts Posts: 1 ✭


    [font=wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif, serif, EmojiFont]Hello ! [/font]

    [font=wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif, serif, EmojiFont]A friend advised me to come on this forum,[/font]
    [font=wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif, serif, EmojiFont]I have several issues with my broadband, any chance you can check everything is okay on your side ? [/font]

    [font=wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif, serif, EmojiFont]I have disconnecting issue, broadband works fine 99% of the time and i can have huge jump of ping like playing with a 50-60ping average and for 5-10min could be 170-180 or more.[/font]

    [font=wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif, serif, EmojiFont]thanks in advance for your help[/font]

    [font=wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif, serif, EmojiFont]Julien[/font]


Comments

  • Options
    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi Soon88,


    Thanks for getting in touch and I'm sorry to hear of your broadband issues.


     I would recommend contacting our technical support team for the best support on this and troubleshooting these issues you are experiencing as we would be unable to do this from here. 


    You can contact them on 1890 260 260 or freephone 1901.



    I do apologise for any inconvenience caused to you.


    Thanks,
    Anna


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