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Speed reduction inside of contract

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  • 01-06-2017 10:25am
    #1
    d31b0y
    Registered Users Posts: 2,028 ✭✭✭


    Hi,

    I have just signed up to 1000mbps FTTH. The salesman on the phone advised that I can reduce that speed at any point during the contract without incurring any penalties. 

    Would you be able to confirm that this is the case and that my monthly repayments would reduce accordingly?

    Thanks,

    d31b0y


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    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi d31b0y,


    Thanks for getting.


    I can confirm that this is correct, our loyalty department has advised me that you won't receive any penalties for this.


    Thanks,
    Anna


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