Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

How to get my line added to the online sales system

Options
  • 02-06-2017 7:08pm
    #1
    rmcc1978
    Closed Accounts Posts: 27 ✭


    Hi,

    I have an eir fibre line to my house, however it does not appear on the eir online sales website when I try to order a broadband bundle.

    The reps on the chat function confirm the line is enabled, but say they cannot process an order for the basic package (saying this can only be done online).

    So can you confirm please:
    1. How do I get the line added to the eir web sales system?
    2. What is the easiest way to order the basic broadband only bundle without the line on the system?

    Thanks


Comments

  • Options
    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi rmcc1978,


    Thanks for getting in touch.


    I would recommend contacting our sales team on 1800 503 303 for the best support on this and they will be able to advise you of all of your options and best available packages.


    Thanks,
    Anna


Advertisement