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Fibre to the Home Problems

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  • 05-06-2017 9:55am
    #1
    Shane732
    Registered Users Posts: 4,991 ✭✭✭


    We have FTTH 150mb - the actual connection speed we get is decent but the connection when try to connect to the internet through a browser is shocking. Website don't load, they take ages to connect. 

    Any ideas what the problem is? 


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    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi Shane732,


    Thanks for getting in touch.


    I would recommend contacting our technical support team and troubleshooting the issues you are experiencing. 


    You can contact them on 1890 260 260 or freephone 1901.



    Thanks,
    Anna


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    #3
    Jasonsr
    Registered Users Posts: 7 ✭Jasonsr


    Shane732 wrote: »
    We have FTTH 150mb - the actual connection speed we get is decent but the connection when try to connect to the internet through a browser is shocking. Website don't load, they take ages to connect. 

    Any ideas what the problem is? 
    Hi Shane any joy with a solution having a simular issue on my third modem an struggling with customer care thanks 


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