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Closed account - no end statement received

Lemlin · 2017-06-06 07:43:36

Hi folks I recently closed my account with EIR after the 18 month contract had competed. However, I have not received any statement about the closure of the account? I was in the Meteor shop and they said I should be owed money as I would have made a double payment in my first bill. Can I pm someone on this please?

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06-06-2017 8:43am

#1

Lemlin

Registered Users Posts: 22,249 ✭✭✭✭

Join Date: April 2005

Posts: 21504

Hi folks

I recently closed my account with EIR after the 18 month contract had competed. However, I have not received any statement about the closure of the account?

I was in the Meteor shop and they said I should be owed money as I would have made a double payment in my first bill.

Can I pm someone on this please?

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#2 06-06-2017 3:25pm
eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi Lemlin,

Thanks for getting in touch with us.

Can you please PM me your full name and account number and I will look into this for you?

Thanks,
Anna

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