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Phone network

Ciararal · 2017-06-06 16:22:35

Hi i was just wondering if someone could help. I changed over from Three network to Vodafone network at weekend. I can make and receive calls and texts but can't use my mobile data. I can only go online when connected to wifi. When i turn on and off the phone the three logo still comes up on the phone and was wondering if…

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06-06-2017 5:22pm

#1

Ciararal

Registered Users Posts: 3 ✭

Join Date: June 2017

Posts: 1

Hi i was just wondering if someone could help. I changed over from Three network to Vodafone network at weekend. I can make and receive calls and texts but can't use my mobile data. I can only go online when connected to wifi. When i turn on and off the phone the three logo still comes up on the phone and was wondering if this is the problem is the phone still connected to the three network in some way. Hope this makes sense. Thanks.

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#2 07-06-2017 8:55am
Boards.ie: Mark

Boards.ie Employee Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

Hi there, welcome to Boards.ie. I would say you would be better off contacting either Three or Vodafone in their respective Talk To forums. I hope that helps!

How can I? User's guide to some features on the new site

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#3 07-06-2017 12:58pm
Ciararal

Registered Users Posts: 3 ✭

Join Date: June 2017

Posts: 1

Hi Mark thanks for that but have tried that already and all they did was try resetting the settings which didn't work. and was just wondering if anyone here had the same problem and got it fixed.

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#4 07-06-2017 1:00pm
Boards.ie: Mark

Boards.ie Employee Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

Perhaps the Android Devices or Apple Devices forum would have people who have run into a similar issue

How can I? User's guide to some features on the new site

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#5 08-06-2017 4:19pm
sKeith

Closed Accounts Posts: 13,404 ✭✭✭✭

Join Date: August 2009

Posts: 13313

normally a phone setting to enable / disable network data.

iphone - settings - mobile data - on/off

android - settings wireless and networks - mobile network settings - data enabled [on / off]

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#6 11-06-2017 7:43pm
ED E

Registered Users Posts: 36,167 ✭✭✭✭

Join Date: February 2007

Posts: 35405

@Mark, AD is the correct sub for this. That or mobiles.

Ciararal you need to manually enter the Vodafone APNs for data to work. Vodafone support should have gone through this with you though.

APN: hs.vodafone.ie
Proxy: not set
Port: not set
username/password: not set
server: not set
MMSC: not set
MMS Proxy: not set
MMS port: not set
Mcc:272
MNC: 01
Authentication type AP
APN type: default
APN protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: unspecified
MVNO Type: None

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