Check any day night rates you get on your actual bills..

Calahonda52

I switched to energia using bonkers.ie and, in short they are billing me at higher rates than I contracted for so check the bills if you switch or go from a 24 hr meter to a dual.
Keep well and happy e-motoring, even if not driving a LEAF

man_no_plan

Calahonda52 wrote: »

I switched to energia using bonkers.ie and, in short they are billing me at higher rates than I contracted for so check the bills if you switch or go from a 24 hr meter to a dual.
Keep well and happy e-motoring, even if not driving a LEAF

What was their attitude like when you raised it with them? Switched a while back but no bill yet? Dud they put you on correct rate?

They seem to have the 33% rate directly through their own website now also I noticed yesterday.

unkel

Moral of the story: always check your bills. All of them make mistakes all of the time.

goz83

The worst for it are Virgin Media.

Calahonda52

man_no_plan wrote: »

What was their attitude like when you raised it with them? Switched a while back but no bill yet? Dud they put you on correct rate?

They seem to have the 33% rate directly through their own website now also I noticed yesterday.

Only picked it up today as have been mega busy with my new job, emailed them today so will keep you posted

n97 mini

Calahonda52 wrote: »

I switched to energia using bonkers.ie and, in short they are billing me at higher rates than I contracted for so check the bills if you switch or go from a 24 hr meter to a dual.
Keep well and happy e-motoring, even if not driving a LEAF

I switched to Airtricity last year. Nightmare. At one point they said they texted me to say they'd put me on level pay at 750 euro per month! (I never asked for level pay and our consumption is low... 75 euro per bill is typical). A friend was with Bord Gais for a while and had similarly bad experience. In both cases threatening to call the regulator sorted the problems.

Bottom line is you need to keep track of your own meter readings and work out your own bills, because since deregulation there is a disconnect between the meter readers (all ESBN) and the supply company.

BoatMad

Calahonda52 wrote: »

I switched to energia using bonkers.ie and, in short they are billing me at higher rates than I contracted for so check the bills if you switch or go from a 24 hr meter to a dual.
Keep well and happy e-motoring, even if not driving a LEAF

I also switched using bonkers to energia

When you factor back the way they structure the discount , the rates are as per the bonkers offer
The rate stated on the bill IS higher then bonkets so you need to factor in the discount

Calahonda52

BoatMad wrote: »

I also switched using bonkers to energia

When you factor back the way they structure the discount , the rates are as per the bonkers offer
The rate stated on the bill IS higher then bonkets so you need to factor in the discount

Yep, thats what they told me so I have lodged a complaint with the Regulatory as this arrangement is complete %ollo% in a consumer market.

Hogmanay folk know how to do this math, given that they don know what change to give when you tender a fiver for six quids worth of gear:D

The discount rate is not shown IIRC so that could make it 32.98% and gouge everyone, on the qt

BoatMad

Calahonda52 wrote: »

Yep, thats what they told me so I have lodged a complaint with the Regulatory as this arrangement is complete %ollo% in a consumer market.

Hogmanay folk know how to do this math, given that they don know what change to give when you tender a fiver for six quids worth of gear:D

The discount rate is not shown IIRC so that could make it 32.98% and gouge everyone, on the qt

hang on

if you apply the discount proportionally to the day and night units rate , you will see that it corresponds to the Bonkers advertised rates

whats the issue

n97 mini

Regulator will only listen to you when you've exhausted all options with your provider without getting a satisfactory outcome.

DrPhilG

BoatMad wrote: »

I also switched using bonkers to energia

When you factor back the way they structure the discount , the rates are as per the bonkers offer
The rate stated on the bill IS higher then bonkets so you need to factor in the discount

Same here. I also got ready to freak when I looked at the rate on my first bill but then saw the discount figure at the bottom.

BoatMad

DrPhilG wrote: »

Same here. I also got ready to freak when I looked at the rate on my first bill but then saw the discount figure at the bottom.

yup , first thing when I looked was to do the calculations, all was well in the end

5-3 is the same as giving you 2