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no call back

irishgeo · 2017-06-13 17:15:35

i was phoned about a offer to come back to electric ireland and i was given an deal. I was promised a call back later that evening when i would be able to provide the details. No one called me back, can someone look into this.

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13-06-2017 6:15pm

#1

irishgeo

Registered Users Posts: 9,493 ✭✭✭

Join Date: March 2001

Posts: 8880

i was phoned about a offer to come back to electric ireland and i was given an deal. I was promised a call back later that evening when i would be able to provide the details.

No one called me back, can someone look into this.

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#2 14-06-2017 8:29am
Electric Ireland: Alex

Closed Accounts Posts: 6 ✭

Join Date: August 2015

Posts: 4

Hi irishgeo,

Thanks for contacting us and we're sorry to read this.

The Sales agents may not have been in a position to contact you at the agreed time due to the volume of incoming calls.

However, if you could send us a PM with your name, address, MPRN and telephone number, we can look into this for you as soon as possible.

Kind regards,
Alex

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